Education Requirements

• High School diploma or equivalentPreferred Education
• Bachelor's degree in Business, Supply Chain, or equivalentRequired Skills for the Transportation Support Analyst
• Strong analytical and critical thinking skills
• Minimum of 2 years of logistics/supply chain experience or experience in an analytical role outside of supply chain
• Understanding of supply chain terminology
• Proficiency in MS ExcelPreferred Skills
• Strong organizational and time management skills
• Proficiency in Microsoft Word, Outlook, and PowerPoint
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Customer-focused mindset with practical problem-solving skills
• Ability to work independently and collaboratively within a team
• Experience supporting transportation, logistics, distribution, or supply chain operations

Transportation Support Analyst Overview:

This candidate will be responsible for supporting the email process, managing supplier claims, and maintaining a high level of attention to detail. The role will also involve communicating with carriers and collaborating with internal team members.

Responsibilities

• Create and manage shipping labels for transportation activities (Inbound Supplier Shipments, Quality Returns, Premium Freight Requests (PFRs), etc.
• Submit and track transportation carrier claims and maintain required supporting documentation
• Coordinate and maintain documents, reports, emails, presentations, and other business communications with guidance from the supervisor
• Use Microsoft Word, Excel, PowerPoint, and Outlook to track, document, analyze, and report information
• Review and proofread documents for grammar, spelling, accuracy, consistency of terms, and completeness
• Ensure document text and graphics follow corporate and organizational guidelines and standards
• Acquire, review, input, format, and maintain accurate data in spreadsheets, databases, and other electronic tools
• Communicate with internal and external customers by email and phone, research solutions, and direct inquiries to the appropriate resource with supervisor input when needed
• Participate in process improvement activities, self-audits, team audits, and resulting corrective actions
• Build a strong internal network to answer questions, solve problems, and successfully execute responsibilities
• Maintain confidentiality and exercise professional discretion in all responsibilities
• Perform other duties as required to support transportation operations and business objectives
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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