The Exchange Center for Child Abuse Prevention seeks to break the cycle of abuse by providing parent support, education, and counseling services to victims of child abuse, sexual assault, and domestic violence. Its hospital-based program is expanding into a new location and is seeking an experienced full-time Parent Support Specialist to actively engage, educate, and train new parents on the fundamentals of healthy parenting in order to prevent the occurrence of child abuse. We're looking for someone more than qualified on paper, we want someone who embodies compassion, initiative, and cultural awareness , and who is genuinely committed to making a difference in the lives of parents and children.

You are:

An exceptional communicator , able to connect, listen, and respond with empathy and clarity A self-starter and motivator , comfortable taking initiative and working with minimal supervision Culturally diverse and competent , with an understanding of and sensitivity to different backgrounds and life experiences A reliable relationship-builder , with strong interpersonal skills and the ability to create supportive, trust-based partnerships Empathic and intuitive , tuned into the needs of others and skilled at offering respectful, nonjudgmental support Able to work independently and collaboratively across a wide variety of settings, including in-home, virtual, and community-based environments

Primary Responsibilities:

The Parent Support Specialist will: Conduct individual training sessions with new parents in a hospital-based environment, including teaching effective swaddling and calming/quieting techniques Collaborate with hospital staff to identify high-risk clients Conduct assessments and develop goal-oriented support plans tailored to each family's unique needs Work with outside organizations to meet complex needs and provide extensive services Provide hands-on training and education to clients in a home environment Support families with their goals around self-sufficiency Assists with concrete needs and performs crisis prevention and intervention Perform community trainings Participate in team meetings, training, and reflective supervision The Successful Candidate will possess: Enthusiasm for mission-driven work and interest in working with at-risk families Bachelor's degree in Social Work, Human Services, Psychology, Early Childhood Education, or related field Strong interest in working with parents and their children Ability to work comfortably with newborns and their families and positively interact with hospital staff Ability to actively engage clients in dialogue Ability to pass a background check and successful completion of hospital orientation Follow strict protocol, time management, and detailed note-taking Ability to de-escalate tense situations and make clients feel comfortable and communicative Actively engage with clients about parenting improvements/issues that they may be experiencing Ability to problem solve and work independently Valid driver's license and reliable transportation (if applicable to role) 2+ years experience in parent education, case management, or related work

Job Type:

Full-time Pay:

$32,000.00 - $35,000.00 per year

Benefits:

Paid time off

Work Location:

In person