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GENERAL PURPOSE

The purpose of this position is to provide consultation to career seekers to help them connect to desired careers through assessments, review of current skills, work history, education, and potential training to meet business demand. Career Consultants will deliver a broad array of assistance and highest quality services to job seekers and businesses at Centers and various stakeholder locations throughout the region.

ESSENTIAL FUNCTIONS

The list of essential functions, as outlined herein, intended to be representative of the tasks performed within this job title. It is not necessarily descriptive of any one position in the job title. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Directly determines client eligibility for case management, drafting short + long term goals career plans to assist clients in gaining and retaining a new career. Understands a Career Journey (Engagement, Strategic Solution/Plan, Implementation Fulfillment, Loyalty) and has knowledge of one to two of the stages. Requires the ability to make the clients feel they are engaged in conversation while conducting a standardized assessment and synthesize the information to make quality job referrals. Demonstrates a command of local operational policies and processes as well as proven knowledge of applicable federal, state employment and training laws across multiple funding streams. Leverages technology to assist clients with digital profiles, on-line coaching, customized job search, and online-guidance. Develops and maintains close relationships with other

CSCF/DOC

staff either virtually or in a Career Center to provide positive customer experience that consistently results in connecting clients to careers and exceeding required performance. Completes timely and accurate customer data entry. Assists job seekers and employers by providing superior customer service, career and employment services including but not limited to; job search assistance, job referrals, job placements, resume prep, employability skills workshops, skills and educational assessments, case management, job training assistance, recruiting events, outplacement services. Establishes and maintains relationships with customers to deliver case management that includes developing career pathways that reach objectives in a timely manner. Establishes and maintains collaborative relationships with business services team and is aware of full range of regional industries to integrate business needs into career services. Stays current regarding targeted industry sectors and all related labor market data. Utilizes the most current data in developing career pathways based on relevant labor market information. Responsible for timely, complete, and accurate data entry in data collection systems. Contributes to achieving regional goals established by the state, grantors, and other funding resources. Other tasks and duties as assigned.

SUPERVISION

Supervision Received - Work performed under limited supervision , with discretion to exercise initiative and independent judgment. Supervision Performed - Has no direct report

MINIMUM QUALIFICATIONS

Associates degree from an

•accredited institution in business administration, social sciences, or related discipline; supplemented by four (4) years experience in workforce development or a related field; or an equivalent combination of education, certification, training, and/or experience.

Minimum qualifications for combination:

High School Diploma or GED combined with at least four (4) years experience in Customer Service, Staffing, Sales, Non-profit, Workforce or related experience. Associates degree or higher with at least three (3) years experience in Customer Service, Staffing, Sales, Non-profit, Workforce or related experience Bachelors or equivalent coursework from an accredited institution in a related field combined with at least four (4) years experience in Customer Service, Staffing, Sales, Non-profit, Workforce or related experience.

PREFERRED QUALIFICATIONS

Bachelors or higher degree in related areas from an

•accredited institution; CWDP National Certification.

•Accreditation confirmed by USDOE Database of Accredited Postsecondary Institutions and Programs.

http:

//ope.ed.gov/accreditation/GetDownLoadFile.aspx The position requires attainment of the state - required Tier 1 certification within the prescribed time limit. After the first year, incumbents must maintain current Tier 1 certification by completing the minimum number of continuing education units (CEUs) annually. Must be able to provide verification of the legal right to operate a vehicle in the State of Florida (Drivers License, documentation of personal auto insurance). Must fulfill all requirements of the employer Vehicle Safety Program and have reliable transportation. This job description does not constitute an employment agreement between employer and the employee and is subject to change by employer as the needs of the organization and requirements of the job change. An Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Work Schedule:

Hours Not Specified/Day Salary:

$21 - $22 per hour DOE (Depends on Experience) How to

Apply:

Via Email (recommended) (Address provided below) Via Company Website (Address provided below)