Future Opportunities - West Gulf Coast Region Join Our Talent Pipeline Are you a results-driven professional who thrives in a fast-paced environment where accountability, performance, and operational excellence matter? Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? We are seeking dynamic and team-oriented individuals to join our spirited team. At EDSI, we know that success starts with people. Our team members embrace our values of Show Up, Smile, and Support by serving their communities and being apart of an environment where everyone can thrive. By joining our talent pipeline, you'll have the opportunity to be considered for future Employer Engagement, Community Outreach, Customer Service, Youth-Focused, and Case Management roles that align with our mission of helping individuals achieve their goals and empowering communities through meaningful work. •While this is not a current opening, we are actively building a pipeline of qualified candidates for future opportunities. •We invite high-performing professionals who excel at relationship building to submit their interest for future consideration. These roles are ideal for professionals who possess a strong sense of urgency, are energized by meeting ambitious goals, and understand that success comes from delivering measurable results, meeting deadlines, and continuously improving outcomes for customers, participants, and stakeholders. Overview These roles support workforce development programs across multiple locations, ensuring exceptional service delivery, operational efficiency, and achievement of contractual performance goals. Opportunities span Employer Engagement, Community Outreach, Customer Service, Youth-Focused, and Case Management functions, each contributing to a results-oriented culture where data informs decisions, participant needs are addressed proactively, and operational excellence is consistently achieved. Key Responsibilities Employer Engagement Roles Build relationships with employers to identify job openings, understand hiring needs, and support workforce solutions Coordinate job fairs, hiring events, and employer information sessions Match qualified candidates with employer opportunities and track placement outcomes Community Outreach Roles Build partnerships with community organizations, agencies, and stakeholders to expand access to services Represent EDSI at community events, forums, and outreach activities Connect community members with available programs and resources Customer Service Roles Serve as the first point of contact for participants and provide information about available services Resolve customer concerns promptly and professionally Maintain accurate records of customer interactions and service requests Youth-Focused Roles Support youth participants with program enrollment, goal setting, and skill development Coordinate work readiness activities, mentoring, and educational support Track youth outcomes and maintain compliance with program requirements Case Management Roles Assess participant needs and develop individualized service plans Provide ongoing support, referrals, and follow-up to help participants meet their goals Maintain accurate case files and ensure compliance with program and contractual requirements What Makes Someone Successful in This Role?

The ideal candidate:

Demonstrates accountability, urgency, and consistent follow-through Balances empathy with clear expectations and measurable results Manages competing deadlines while building trust and maintaining high standards Demonstrates strong time management, attention-to-detail, and interpersonal capabilities Qualifications Bachelor's degree in a related field or an equivalent combination of education and experience Experience in employer engagement, community outreach, customer service, youth programming, case management, or workforce development, in a metrics-driven environment Strong customer service skills and the ability to communicate effectively Technology proficiency with Microsoft Office Suite and case management systems

Pay:

From $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person