Client Care Marketer-Home Care for our Burbank & Monrovia CA Office Comfort Keepers - 3.5 Burbank, CA Job Details Full-time $27 - $30 an hour 1 hour ago Benefits Health insurance 401(k) Paid time off Qualifications Google Workspace Interpersonal skills Working with seniors Prospecting Facebook Instagram Full Job Description We are seeking a motivated, personable, and results-driven Client Care Marketer to join our growing home care team to cover our Burbank and Monrovia office locations. This position is responsible for developing and maintaining strong professional relationships within the community, generating new client referrals, supporting agency growth, and representing our agency to healthcare and community partners. The ideal candidate is an outgoing relationship-builder who enjoys meeting new people, networking, creating opportunities, and making a meaningful difference in the lives of seniors and their families. Job Overview Duties

• Develop and execute strategies to generate new client referrals and increase agency growth.
• Establish, develop, and maintain strong relationships with referral sources and community partners.
• Identify and cultivate new referral sources within the healthcare and senior-care communities.
• Conduct regular outreach and networking with physicians' offices, hospitals, rehabilitation centers, skilled nursing facilities, assisted living communities, senior living communities, care managers, social workers, community organizations, and other referral partners.
• Schedule and conduct in-person marketing visits and presentations.
• Follow up consistently with referral sources and prospective clients.
• Educate referral partners, clients, and families about our home care services and the value we provide.
• Track leads, referrals, marketing activity, and conversion opportunities. Meet or exceed established weekly and monthly sales and marketing goals
• Represent the agency at community events, networking meetings, senior events, healthcare events, and professional gatherings.
• Build the agency's visibility and reputation within the local community.
• Develop creative strategies to increase brand awareness and referral activity.
• Maintain consistent communication with existing referral partners to strengthen long-term relationships.
• Manage and maintain the agency's social media presence, including Facebook, Instagram, LinkedIn, and other appropriate platforms.
• Create and coordinate engaging content that promotes our services, team, caregivers, community involvement, and educational resources.
• Develop a consistent social media calendar and posting schedule. Qualifications
• Previous experience in sales, marketing, business development, senior care, home care, or a related field preferred.
• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• Comfortable visiting businesses, and developing new professional relationships.
• Self-motivated and comfortable working independently.
• Goal-oriented with the ability to meet measurable sales and marketing targets.
• Professional, confident, and personable when representing the company in the community.
• Strong organizational and follow-up skills.
• Experience managing social media platforms and creating content.
• Comfortable using email, Microsoft Office/Google Workspace, and CRM or scheduling systems.
• Reliable transportation and willingness to travel throughout the local service area for marketing visits and networking events.

Previous experience working with healthcare professionals, senior communities, or referral partners is a must. At Comfort Keepers - Burbank & Monrovia, our mission is "Elevating the Human Spirit while we care for our clients' needs." We provide compassionate, non-medical home care services that allow seniors and adults to remain safely and comfortably in their own homes. Our team is committed to providing exceptional care while building strong relationships with our clients, families, caregivers, and community partners. If you are an energetic and motivated professional who enjoys building relationships, creating opportunities, and helping a growing home care agency make a difference in the community, we would love to hear from you.

Pay:

$27.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person