Addus HomeCare, Inc. is seeking a Home Care Service Coordinator / Case Manager to coordinate in-home services for elderly and disabled clients. This role manages client intakes, conducts assessments, develops and updates person-centered care plans, and ensures services are delivered according to medical, regulatory, and agency standards. The Coordinator schedules caregivers, monitors visit compliance, documents in EHR systems, and collaborates with families, clinicians, and community partners. This position supports quality, safety, and satisfaction, helping clients remain independent at home while living Addus's mission of compassionate, community-based care. Responsibilities Coordinate and manage home care and case management services for assigned clients Conduct initial intakes and ongoing assessments to determine care needs and service eligibility Develop, implement, and update individualized, person-centered care plans Schedule and adjust caregiver assignments to ensure timely, appropriate coverage Monitor service delivery, visit compliance, and quality standards Maintain accurate, timely documentation in EHR and agency systems Communicate regularly with clients, families, caregivers, and healthcare providers Ensure adherence to Medicaid/Medicare, state, and agency regulations and policies Identify and connect clients with community resources and support services Participate in team meetings, quality improvement, and training activities Required Skills Care coordination Case management Home care planning Client assessment Scheduling and staffing Electronic health records (EHR) documentation Knowledge of Medicaid/Medicare and community resources Regulatory and compliance knowledge Care plan development and monitoring Communication and customer service