Job Summary Join our dedicated team as a Home Care Case Coordinator, where you will play a vital role in coordinating personalized care plans for clients in their homes. Your energetic approach will ensure seamless communication between clients, families, and healthcare providers, fostering a supportive environment that promotes independence and well-being. This dynamic position offers the opportunity to make a meaningful difference in the lives of those receiving care while working in a collaborative and rewarding setting. Duties Coordinate and schedule home care services, ensuring timely delivery of support from caregivers Serve as the primary point of contact for clients and their families, providing clear guidance and ongoing support. Monitor client progress regularly Collaborate with healthcare providers, social workers, and community resources to ensure comprehensive care delivery. Maintain accurate documentation of client interactions, service updates, and care plans within secure systems. Educate clients and families on available services, resources, and health management strategies to empower informed decision-making. Develop and maintain Caregiver schedules Match Caregivers with Participants Communicate shift details- Updates, schedule changes Document calls notes Train new caregivers on accessing and using scheduling system HHA exchange app or FOB Monitor Call dashboard linking any possible calls and making corrections if needed Prebilling- unbalance, authorization, temp, overlapping shifts, custom validations Answer all incoming calls Handle calls outs and restaff as needed Handle all authorization edits through Link communications Skills Exceptional communication skills to effectively liaise with clients, families, and caregiving teams. Strong organizational abilities to manage multiple cases efficiently while maintaining attention to detail. Knowledge of home care services, healthcare regulations, and community resources is highly desirable. Spanish speaker is preferred Ability to remain flexible and proactive in responding to changing client needs. Empathy and compassion combined with a positive attitude to foster trusting relationships. Professional acumen and excellent customer service skills Problem-solving skills to address challenges swiftly and effectively while maintaining professionalism. This role is ideal for motivated individuals passionate about delivering compassionate home-based care while coordinating essential services that enhance quality of life. We value energetic team players eager to grow their careers within a supportive environment dedicated to making a real difference every day.

Pay:

$18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person