Traumatic Brain Injury Coordinator

Under the direction of the supervisor named above and in cooperation with other members of DAC's service team, Program Staff-TBI South will provide services that promote independent living to persons with traumatic brain injuries (TBI) to live more independently within their community. Position assists with TBI core services including supported living, community reintegration, vocational support, informational and referral, and professional and public community education and outreach. Direct services will include housing strategies, peer support, supported living services, case management, independent living skills training, benefits planning, transition, and individual advocacy services. Core services are provided in the office, community, and home through in-person, online, and telephone contact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core services are provided in the office through in-person and telephone contact and in the community or home as assigned. Provide the following core services to survivors of

TBI:

supported living services, case management, community reintegration services, vocational supportive services, information and referral; individual advocacy; housing assistance, peer support and independent living skills training. Utilization of a person-centered planning process to assist individuals and their families in the development of an individual service plan integrating his/her goals and priorities. Provide information, support and training to assist consumers in achieving stated independent living goals in their individual service plan and/or make referrals to appropriate resources and agencies. Provide enhanced information and assistance by working with the consumer to identify the individual's long- and short-term needs, identifying resources to meet those needs, providing referrals to identified resources, and, where appropriate, providing warm hand-offs, and following up to ensure a consumer's needs have been met. Obtain, evaluate, and document comprehensive information related to community based TBI-related long-term care services and supports (LTSS) and develop a framework of possible options available that allow individuals and stakeholders to make informed choices. Provide case coordination services as requested by consumers and/or as required by funding source. Make a minimum monthly follow-up contact with all consumers who have an open file. Provide vocational services, including skills development to identify and overcome barriers to employment, pre-vocational, and educational services as requested by consumers and to individuals who are under- or unserved by existing vocation rehabilitation services. Create and maintain confidential files on consumers who request ongoing services: complete intake assessment and periodic statistical data collection forms: prepare case notes: document service requests and services provided: and complete other paperwork as required. Maintain accurate, comprehensive, and confidential case records of services requested and provided utilizing DAC's consumer service records policies and procedures, and standards, indicators, and assurances as required in Title VII of the Rehabilitation Act and corresponding regulations, as well as funding source requirements. Submit all required records and reports in an accurate, legible and timely manner. Participate in TBI community education activities that promote awareness of the issues faced by survivors of brain injuries. Keep daily logs and prepare monthly and quarterly statistical information in an accurate and timely fashion as required by funding source. Collect, read, summarize, and disseminate information on local resources issues and legislation relevant to persons with brain injuries. Provide peer support services and information on TBI groups and activities to consumers. Be available in office to interact with consumers and co-workers regarding independent living issues. Learn and follow DAC policies and procedures. Convey the independent living philosophy and principles of consumer control, equal access, and equal opportunity throughout delivery of services. Work on assigned projects as a member of a team. Be available to work occasional evenings and weekends. Maintain practices that protect the safety and health of consumers and co-workers.

SECONDARY DUTIES AND RESPONSIBILITIES

Operate standard office equipment (including fax machine, photocopier, Telecommunications Device for the Deaf (TDD), typewriter). Be able to learn DAC database and update records as required. Perform other duties related to independent living as time permits.

EDUCATION AND/OR EXPERIENCE

High School diploma or GED, and three (3) years experience providing services to people with disabilities including individuals with TBI.

Knowledge/Skills/Abilities:

Demonstrated knowledge of issues faced by survivors of head injury and of community resources and disability culture. Demonstrated skills in organization, time management, working independently, and communication with persons with diverse backgrounds and communication styles. Demonstrated good written and verbal skills. Demonstrated skill at informal teaching. Demonstrated commitment to teamwork and promoting understanding of head injury concerns in diverse audiences. Familiarity with general office procedures and office equipment, and with statistical data collection. Personal experience with disability preferred. Familiarity with independent living philosophy preferred. Must have reliable transportation, clean driving record, and valid identification card.

Skills/Aptitudes/Temperaments:

Ability to protect the confidentiality of consumer information. Ability to present information and ideas clearly, both orally and in writing in English, and to understand and retain information and ideas presented orally and/or in writing. Ability to establish and maintain friendly and professional working relationships with head injury survivors and family members, the general public and agency personnel, in both group and individual interactions. Ability and willingness to work with a wide range of people with and without disabilities, including people in crisis. Ability to take initiative and, after completion of training, to work away from the office and with limited direct supervision. Sensitivity to issues concerning diverse cultures and people with a range of disabilities. Ability to operate a keyboard and a computer

Job Type:

Full-time Pay:

$22.00 - $24.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Can you work occassional weekends and Evenings?

Language:

Mien or Hmong or Spanish (Preferred)

License/Certification:

Driver's License (Required) Ability to

Commute:

Chico, CA 95926 (Required) Willingness to travel: 50% (Required)

Work Location:

In person