Case Specialist

We are looking for a Case Specialist to support client service operations in California. This is a Contract position focused on coordinating case-related activities, communicating with social service partners, and helping individuals access needed support. The ideal candidate brings strong administrative skills, sound judgment, and the ability to manage multiple case files accurately in a fast-paced environment.

Responsibilities:

• Coordinate daily case support activities by communicating with clients, social service contacts, and other involved parties to move cases forward effectively.
• Review documentation and case records for accuracy, completeness, and next-step follow-up needed to support timely processing.
• Partner with team members to prepare and submit applications, ensuring required information is gathered and organized correctly.
• Provide case management assistance and connect individuals to housing-related resources and other appropriate community services.
• Respond to routine questions about case status, required documents, and general process details in a thorough and timely manner.
• Maintain organized case files by updating records consistently and monitoring progress through completion.
• Track follow-up actions related to payment release activities and help ensure supporting materials are processed properly.
• Contribute to office operations by assisting with administrative assignments and special projects as needed.