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SYC ; Crisis Support Services

Crisis Counselor

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What they do

A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.

$54,767 / year median in California

+14% projected growth

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Job Description

Counselor -
Crisis Support Services Shift:
Full Time Monday-Friday, 9:30 a.m.-6:00 p.m. with weekly on-call rotation (typically about 1 week a month) About Crisis Support Services Crisis Support Services is a mobile crisis team dedicated to providing prevention and intervention counseling for individuals with developmental disabilities. Our counselors respond to crisis calls, provide on-site support, and collaborate with families, providers, and Regional Center Service Coordinators. Safety, stability, and person-centered care are at the heart of everything we do. The Opportunity We are seeking a full-time Counselor to join our Crisis Prevention Team. This role is field-based and requires strong interpersonal skills, flexibility, and a commitment to supporting individuals in high-stress situations. Training is provided, and candidates will gain valuable experience in crisis intervention, collaboration with multidisciplinary teams, and direct client support. Key Responsibilities Provide crisis prevention and intervention services using non-aversive, non-confrontational approaches Assess for crisis potential and prioritize based on severity and available resources De-escalate crises and support stabilization to avoid unnecessary hospitalization or police involvement Partner with families, providers, and service coordinators to support placement stability and transitions Complete timely and accurate documentation and reports Participate in weekly on-call rotation and respond as part of a rapid response team Target Population We support individuals with developmental disabilities referred by the Regional Center who may be experiencing crises such as self-harm, harm to others, elopement, property damage, or uncontrollable behaviors that could place services or housing at risk.
Qualifications Preferred Education:
Bachelor's degree in Social Work, Psychology, Special Education, or related field (preferred)
Preferred Experience:
1-2 years in related settings (e.g., group homes, residential facilities, hospitals, crisis services, education, or behavioral health). ABA experience a plus
Skills:
Strong listening, communication, and problem-solving skills Ability to remain calm under pressure and adapt to dynamic situations Knowledge of developmental disabilities and crisis intervention strategies Proficiency with Microsoft Office, Google Suite; bilingual Spanish a plus
Driving Requirements:
Valid driver's license and personal vehicle in good working condition Proof of insurance Clean driving record (no major violations in past 3 years; no more than 2 moving violations in past 3 years) Mileage reimbursement provided for personal vehicle use Why Join Us? Make a meaningful impact supporting individuals and families during critical times Gain specialized training in crisis intervention and prevention Work in a supportive, team-oriented environment
Pay:
From $22.00 per hour
Benefits:
401(k) 401(k) 6% Match Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance
Language:
Spanish (Preferred)
License/Certification:
CDL (Required) Ability to
Commute:
San Luis Obispo, CA 93401 (Required) Willingness to travel: 50% (Preferred)
Work Location:
In person