Supportive Services Case Worker Alliance for Community Empowerment Inc - 4.0 Norwalk, CT Job Details Full-time $18 - $25 an hour 1 hour ago Qualifications Bilingual Community partnership development Interviewing clients Client assessment in social work Local agency collaboration Mid-level Community resource coordination in health services social work Data summary reports High school diploma or GED Client database systems Care coordination meetings experience Direct support Client management Welfare client advocacy Working with families Human Services Client advocacy in social work 1 year Case plan creation in social work Associate's degree Referral coordination Associate's degree in human services Bachelor's degree in human services Direct patient care in social services case management Communication skills Quality data entry Customer data entry Full Job Description Alliance for Community Empowerment, Inc. Job Description
JOB TITLE
Supportive Services Case Worker DEPT:
Supportive Services
REPORTS TO
Program Coordinator FLSA:
Non-exempt
SALARY RANGE
Grade 5
Position Summary:
The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, and collaboration with community partners to ensure individuals receive the support they need.
Key Responsibilities:
Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs. Assist clients in developing action plans to improve their circumstances and achieve self-sufficiency. Provide referrals and follow up with community resources to address clients' social service and health needs. Collaborate with clients to create and implement personalized action plans with clear goals. Support clients in achieving economic independence through goal-oriented planning. Conduct follow-ups with clients at least every six months and annually to monitor progress. Advocate on behalf of individuals and families to ensure they receive the necessary support. Utilize
CAPTAINS
case management and other required software proficiently. Participate in interdisciplinary case conferences to coordinate services effectively. Maintain knowledge of local social service and health agencies, fostering strong referral partnerships. Develop and maintain a community resource database for client support. Prepare reports and enter client data accurately into the system. Perform other related duties as assigned.
Qualifications:
Education & Experience:
Bachelor's degree in Human Services or a related field with at least one year of experience in human services. OR Associate degree in Human Services or related field with at least two years of experience. OR High School diploma with three years of experience in human services. Knowledge of social service and health agencies in the Greater Bridgeport area. Strong verbal, written, and interpersonal communication skills. Bilingual communication skills (oral and written) are a plus but not required. Proficiency in computer use, including case management systems.
PHYSICAL REQUIREMENTS HOURS/DAY 0-1 1-2 2-4 4-7
Standing X Sitting X Reaching X Driving X Walking X Twisting X Squatting X Lifting X Bending X Gripping X Keyboard Use X