Personal Injury Case Manager - Presuit DeWitt Law Firm, P.A. | JustCallMoe Accident & Injury Attorneys Orlando, Florida | Full-Time |

In-Person Salary:

$50,000-$70,000 per year, plus performance bonuses Build Strong Cases. Take Care of Clients. Make a Real Difference. DeWitt Law Firm is seeking an experienced Personal Injury Case Manager to join our growing presuit team. This is an opportunity for a skilled case manager who understands Florida personal injury practice, takes genuine ownership of a caseload, and knows how to move cases forward without waiting to be told what to do. You will work alongside experienced attorneys, case managers, and support staff in a firm that combines aggressive advocacy with exceptional client service. Our clients are often experiencing one of the most difficult periods of their lives. They deserve a case manager who keeps them informed, helps them navigate treatment, anticipates problems, and makes them feel that their case truly matters. If you are organized, proactive, compassionate, and accountable—and you take pride in developing strong cases—we want to meet you. What You Will Do You will manage personal injury cases from the initial intake and investigation through demand, negotiation, and resolution.

Your responsibilities will include:

Serving as a primary point of contact for clients throughout the presuit process Providing regular, meaningful case updates and promptly addressing client questions Monitoring medical treatment and helping clients overcome reasonable treatment obstacles Identifying treatment gaps, coverage issues, liability concerns, and other potential problems before they delay or damage a case Communicating professionally with medical providers, insurance carriers, lienholders, witnesses, and other parties Investigating liability and ensuring that supporting evidence is identified, requested, and preserved Confirming applicable insurance coverage and monitoring policy-limit issues Obtaining and reviewing medical records, bills, accident reports, photographs, insurance documents, and other case materials Maintaining accurate, complete, and well-documented electronic case files Evaluating case progress and identifying the next action needed to move each file toward resolution Preparing cases for demand and ensuring that all necessary records, bills, evidence, and damages information are available Working closely with attorneys and support staff to maximize case value and provide an outstanding client experience Escalating cases that may require litigation, additional investigation, or immediate attorney involvement Meeting established standards for client communication, case progression, documentation, and file quality What We Are Looking For The strongest candidates will have: At least two years of personal injury case-management experience Meaningful experience handling Florida personal injury claims A working understanding of Florida automobile insurance, PIP, bodily injury, UM/UIM, medical treatment, medical billing, liens, and the presuit claims process The ability to independently manage a high-volume caseload while maintaining accuracy and attention to detail Excellent verbal and written communication skills Strong judgment and the ability to identify issues before they become emergencies A proactive approach to case management and client service The ability to prioritize deadlines, follow through on commitments, and keep cases moving Comfort working with case-management systems and other legal technology A professional, calm, and empathetic approach when assisting injured clients The ability to work collaboratively while remaining accountable for individual results CasePeer experience is strongly preferred. This position is not intended for someone who simply reacts to incoming calls and completes assigned tasks. We are looking for a case owner—someone who understands what a file needs, develops a plan, follows through, and takes pride in producing excellent results for the client. What Success Looks Like A successful case manager at

DeWitt Law Firm:

Keeps clients informed so they never feel forgotten Maintains accurate, organized, and thoroughly documented files Spots treatment, insurance, liability, and damages issues early Moves cases forward consistently and with urgency Prepares complete, well-developed files for demand Communicates clearly with attorneys and support staff Takes ownership of problems and follows them through to resolution Treats every client with compassion, respect, and professionalism Balances excellent client service with efficient case progression Looks for ways to improve systems, outcomes, and the client experience Compensation and Benefits We offer: $50,000-$70,000 annual salary , based on experience and demonstrated ability Performance-based bonuses Health, dental, and vision insurance Paid time off Paid holidays Professional training and development Opportunities for advancement within a growing firm A collaborative and supportive team environment Why Join DeWitt Law Firm? At DeWitt Law Firm, our goal is not merely to process cases. We want every client to feel heard, respected, informed, and supported—and we want every case developed with the care and urgency necessary to achieve the best possible result. We believe in accountability, teamwork, continuous improvement, and treating people the right way. We work hard, support one another, and celebrate the results we achieve for our clients. Our firm continues to grow, creating meaningful opportunities for talented team members who want to expand their skills, assume greater responsibility, and build a long-term career in personal injury law. How to Apply Please submit your résumé through Indeed. In your application, briefly answer the following: How many years of Florida personal injury experience do you have? Approximately how many presuit cases have you managed at one time? What case-management systems have you used? Describe one example of a problem you identified and resolved before it negatively affected a client's case. Applications that do not demonstrate prior Florida personal injury experience may not be considered. DeWitt Law Firm, P.A. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Pay:

$50,000.00 - $70,000.00 per year

Benefits:

Dental insurance Free parking Health insurance Opportunities for advancement Paid time off

Work Location:

In person