Make a meaningful difference in the lives of veterans and their families as a Case Manager with United Way of Central Alabama's Priority Veteran program at our Pensacola office. You'll help individuals overcome barriers, secure stable housing, and build a stronger future through compassionate, client-centered support. Join a mission-driven team where your advocacy and expertise can create lasting impact every day Job Description Provide case management for low-income veterans and veteran families who are homeless or facing eviction using the Housing First model. Responsibilities Assess clients' needs, strengths and barriers and work with clients to develop effective housing stability plans. Provide effective case management including regular home visits, housing counseling, client-centered advocacy, referrals, crisis intervention etc. to create housing stability. Actively manage assigned caseload of veterans and/or veteran families, including traditional, Shallow Subsidy and

HUD-VASH

cases. Effectively communicate the Priority Veteran program to prospective clients, landlords and community, and conduct outreach to assigned counties. Maintain consistent contact with local homeless coalitions (COC's), VA Hospital, shelters, etc. Follow up on all inquiries in a timely manner, and accurately conduct eligibility determinations following grant guidelines. Maintain accurate and timely case documents. Accurately follow the grant regulations and program policies. Actively participate in professional development training. Actively participate in weekly staff meetings and individual supervision. Qualifications Knowledge/Skills Case management experience, including knowledge of trauma-informed care and person-first practices. Excellent interpersonal and communication skills. Excellent computer skills to include Microsoft Office suite and Client Management System. Able to work as team member. Able to establish rapport with clients who are homeless or facing homelessness. Familiarity with Housing First, Veteran's Administration (VA) and/or US Military a plus Education/Experience Bachelor's Degree in Social Work or comparable area 1 year of case management experience required Military experience preferred Working Conditions Services are provided in office, in the community, and in client homes Some occasional after-hours/weekend work Travel required Requirements Must meet and maintain eligibility requirements to be insured by UWCA's insurance Valid Alabama driver's licenseReliable transportation Proof of automobile insurance commensurate with State law Cell phone Background checks to include criminal record, drug screen, and TB test Ability to lift 30 lbs.