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MH
Mental Health Resource Center
FACT Mental Health Professional
Career Insights for Case Worker
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Based on Florida data
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What they do
A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
$45,936 / year median in Florida
+10% projected growth
Job Description
Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403(b) Retirement Plan Paid Time Off (PTO) Paid Holidays Flexible Spending Account (FSA) Employee Assistance Program (EAP) Eleos Health - HIPAA-compliant documentation tool MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full time positions. Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Services include 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults, as well as outpatient services such as medication management, case management, and counseling. Job Summary The Mental Health Professional provides needed treatment, rehabilitation, and support services to individuals served by the FACT Program to reduce hospitalization, increase community tenure, and to enhance their independence, autonomy and quality of life. The Mental Health Professional also promotes recovery, empowerment, self-determination and decision-making for each FACT participant. The FACT (Forensic Assertive Community Treatment) Program is a multidisciplinary clinical team that provides comprehensive, community-based services to adults with severe and persistent mental illness. The program is designed to reduce hospitalization, increase community tenure, and enhance independence, autonomy, and quality of life. FACT team members provide a wide range of services, including advocacy, crisis intervention, assessments, treatment planning, case management, medication support, and coordination of care. Additional services include community referrals, symptom education, vocational and educational support, social skills development, and assistance for families and caregivers. Most services are provided in the community, with approximately 15% of time spent in the office. Company vehicles are available; however, team members must also use their personal vehicles as needed and are eligible for mileage reimbursement. The FACT team operates during and outside of standard business hours, including rotating weekend, holiday, and on-call responsibilities. Responsibilities Provides treatment, rehabilitation, and support services in accordance with the FACT model (based on the PACT model). Maintains accurate, complete, and confidential clinical records. Conducts mental health status assessments. Coordinates referrals to community providers and support services. Assists individuals with activities of daily living, transportation, communication, and social/interpersonal skills. Provides education on mental health symptoms, medications, and recovery. Conducts individual and group therapy sessions on a variety of topics Serves as primary case manager for an assigned caseload, promoting recovery, empowerment, and self-determination. Documentation Tool (Eleos Health) Reduces time spent on documentation, allowing more focus on client interaction and care Transforms brief notes or session conversations into complete, clinically appropriate documentation Supports accurate, compliant documentation while allowing staff to review and finalize notes Provides helpful insights from sessions to support care planning and continuity Accessible on desktop or mobile for flexibility across different work settings Qualifications Master's degree in Human Services or a related field required. Experience working with adults with severe and persistent mental illness required. Proficiency in the