Veteran Services Case Manager - Savannah Changing Homelessness, Inc. - 1.5 Savannah, GA Job Details Full-time $46,000 - $51,000 a year 15 hours ago Benefits Mileage reimbursement Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Confidential information handling Passenger vehicle Military Intake Writing skills Client rapport building Filing Client database systems Data entry Organizational skills Productivity software

Full Job Description Position Summary:

The SSVF Case Manager collaborates directly with veterans and their families to address housing crises, connect to VA, and mainstream benefits, link to community resources, and help transition families to self-sufficiency. They are responsible for maintaining client records and for special projects as assigned. In Savannah they are also responsible for performing both outreach and navigation duties to identify prospective clients in the community and connect them with SSVF services if veteran and income is eligible. This added component involves working closely with the VA, local government, community partners, and SSVF Eligibility Screening Specialist to be successful.

Position Responsibilities:

• Generates appropriate referrals to SSVF program and other community resources
• Coordinates emergency services for homeless clients
• Maintains outreach and engagement records on all individuals engaged, referred, and screened in an access database for reporting purposes through Outreach Manager
• Engages with the VA and community partners for effective coordination of services for Veteran households
• Assess new clients during screening, intake, and orientation
• Interact with clients, colleagues, and community partners in a professional, respectful manner.
• Assess program qualification criteria of client and aid in referral to outside resources
• Assist veterans in planning housing attainment and sustainability including housing search, job training, education, budgeting, and money management, increase in household income and connection to VA and Non-VA benefits
• Conduct housing habitability inspections in accordance with SSVF program guidelines and standards
• Ensure Rent Reasonableness of housing units located and/or paid for by the SSVF program in accordance with the program guidelines and standards
• Complete client household recertification for program eligibility every 90 days
• Collaborate with the veteran to create a housing stability plan (using

S.M.A.R.T.

goals) and monitor household progress and accomplishments to reach identified goals

• Provide ongoing support, crisis intervention and housing stability support and resource referrals.
• Coordinate housing, benefits, medical, legal, substance abuse and/or psychological services as, as needed
• Collaborate consultatively with other staff to ensure appropriate levels of case management/support
• Keep client files current in case file and database, with all documentation and case notes uploaded to HMIS within 24 hours of interaction
• Conduct home visits to support client in housing stabilization
• Liaison with the VA outreach departments, community outreach departments, VASH department and the VA benefits and hospital departments
• Participate in conferences, workshops, special projects, and staff meetings
• Other duties as assigned

Position Requirements :

• Educational background can be diverse; however, a degree in a related field or a minimum of three (3) years of relevant work experience preferred
• Experience working or volunteering in nonprofit or government settings addressing housing or other social services preferred
• Lived experience with homelessness preferred
• Veterans and/or experience working with Veterans preferred

Knowledge, Skills, and Abilities Required:

• Strong interpersonal and communication skills
• Skill in organizing resources and establishing priorities
• Working knowledge of community resources
• Skilled at building trust and rapport with people from diverse backgrounds
• Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team
• Knowledge of federal, state and/or community funding sources and mechanisms
• Ability to communicate effectively, both orally and in writing
• A strong public service orientation to work well with faculty, staff, and other stake holders
• Ability to foster a cooperative work environment
• Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System
• Ability to collaborate with a diverse team in a demanding environment
• Enthusiasm and the ability to thrive in an atmosphere of constant change
• Ability to maintain confidentiality of identifying client information

Physical Demands:

• Periods of walking, standing, or sitting in an office or field environment for service provision
• Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds
• Ability to operate a motor vehicle Employment Disclaimer Employment with Changing Homelessness, Inc.

is contingent upon meeting applicable eligibility and compliance requirements following a conditional offer of employment. These may include authorization to work in the United States, required background and drug screenings, and maintaining a valid driver's license. Client-facing roles require access to a reliable vehicle. Candidates who are current clients or who have received services within the past 90 days are not eligible for consideration. Former employees eligible for rehire must wait 90 days from their separation date before reapplying. Changing Homelessness, Inc. does not discriminate on the basis of any status protected by applicable law.

Pay:

$46,000.00 - $51,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Tuition reimbursement Vision insurance

Work Location:

In person