Non Profit Homeless Services Case Manager The Institute for Human Services - 2.3 Honolulu, HI Job Details Full-time From $22 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Referral program Qualifications High school diploma or GED Schedule management Driver's License Bachelor's degree Time management Full Job Description For over 48 years, IHS has been Hawaii's most comprehensive human services agency. We are often the organization others look to when it comes to ending and preventing homelessness. From emergency shelters and housing programs to health services, employment assistance, and street outreach, we're looking for caring and committed people to join our team. What You'll Actually Do As a Case Manager, you'll be the steady, skilled presence guiding people from crisis to stability.

You'll:

Own a caseload and guide clients through assessment, service planning, and referrals, always centering their voice and choice in the process Connect people to what they need whether its substance abuse and mental health treatment, transportation, and coordinated care with partner providers Show up in crisis moments from conducting risk assessments, coordinating crisis plans with psychiatric providers, and linking clients to hospitals and crisis teams when it matters most Keep meticulous, compliant records that protect your clients and strengthen our programs What You Bring A high school diploma or GED (bonus points for a Bachelor's degree) Ideally 1-2 years of case management or supportive services experience with homeless or underserved populations A working knowledge of homelessness, mental health, and substance abuse issues Sharp time-management skills so you can successfully manage a caseload and help your clients efficiently Communication skills built for conflict resolution and motivating conversations Integrity, patience, and a genuine commitment to the mission Comfort with ambiguity and a fast-moving environment A valid driver's license and a clean traffic record Why This Role, Why Us Real impact, every single day. You'll watch people move from crisis to stability and know you helped make it happen. A true learning ground. Work alongside experienced clinicians, housing specialists, and program leaders who want to teach you what they know. A mission-driven culture. Our Vision, Mission, and Values aren't posters on a wall, they're how we operate, every day, every shift.

Schedule:

General business hours, Monday-Friday, with some evenings, weekends, and holidays as needed. Some flexibility with schedules as long as client needs are met. IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and an employer of national service.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person