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Families First Counseling Services

Family Centered Service Supervisor

Career Insights for Case Worker

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What they do

A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.

$47,754 / year median in Iowa

+11% projected growth

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Job Description

Families First is looking for an individual to join our team as a Family Centered Service Supervisor. This position will serve the city of Fort Dodge in Webster, Humboldt, Pocahontas, Calhoun, & Wright Counties and surrounding areas in Iowa; regular travel is required. Job Responsibilities
  • Assist and participate in Face-to-Face case transition meetings with HHS staff as needed/requested
  • Will make timely case assignments for Family Interaction Services, Family Preservation Services, Non-Agency, and Agency cases and SafeCare® cases
  • Will ensure FSW/FSS/IS and Facilitator caseloads align with contractual expectations
  • Will ensure Evidence Based Program (EBP) and Evidence Based Service delivery are implemented with model fidelity, including: SafeCare®, Motivational Interviewing® (MI)
  • Coordinate and complete trauma informed, and trauma practicing individual supervision with all FSW/FSS/IS/Facilitators, completing, and submitting individual supervision forms timely
  • Address issues related to self-care and well-being with FSW/FSS/IS/Facilitators to reduce the possible effects of vicarious trauma, secondary traumatic stress, compassion fatigue and burn out
  • Monitor
FSW/FSS/IS/FFM/ PRC/CSC
Facilitators documentation for quality and timeliness
  • Complete quality assurance reviews in line with agency policies and procedures
  • Attend Family Focused meetings, Youth Transition Decision Making meetings, Child Safety Conferences and court hearings with FSW/FSS/IS/Facilitators and provide needed feedback to employees
  • Build team accountability in a way that meets internal and contractual expectations for communication and documentation timelines, while achieving contractual service deliverables and performance measures
  • Will ensure the myriad of documents and service plans align with and support the HHS Case Plan goals
  • Will communicate and collaborate with other Program Area Supervisors in regard to family interaction scheduling, coordination, and activities
  • Have necessary skills to clinically lead case collaboration (Magic Monday) meetings and ensure collaborative case work between the FSW/FSS and IS assigned to the same case
  • Have necessary skills to actively participate in multi-disciplinary team staffing process
  • Have the willingness and ability to learn the functionalities of TheraManager, run system reports, and use system data to drive decision making and service outcomes
  • Oversee training and implementation of Families First screening and assessment tools with
FSW/FSS/IS
  • Provide specialized Family Interaction Training to FSW/FSS to ensure professional supervision provides safety, increase in meaningful child/parent interactions and bonding.
  • Have a core understanding for the primary Evidence Based Programs and Evidence Based Services endorsed by Families First, including: SafeCare®, Motivational Interviewing® (MI) and Nurturing Parents Program® (NPP)
  • Display a willingness to be trained and certified or working towards Evidence Based Program and Evidence Based Service certification, Coach certification and/or Training of Trainers (TOT) certification as requested
  • Attend Service Area (SA) specific staffing's, meetings, and service initiatives with FSW/FSS/IS/Facilitators
  • Be accessible to FSS/IS/Facilitators as needed
  • Provide coverage for on-call Family Preservation Services one week at a time
  • Provide necessary training to employees to ensure ongoing progress towards best practice services
  • Attend HHS local and statewide meetings and trainings as assigned
  • Attend and co-facilitate monthly staff meetings with FSW/FSS/IS/Facilitators and CSE Care Coordinators/Therapists
  • Attend and actively participate in internal meetings as assigned
  • Attend and actively participate in monthly supervisor meetings as assigned
  • Attend and actively participate in quarterly regional meetings as assigned Qualifications
  • Education requirements: o A Bachelor's Degree in Social Work/Human Services or related field from an accredited college/university and five (5) years full-time experience in Human Services. o Required licenses, registrations, and certifications: Possession of a valid Driver's license within the State of Residence.
  • Needs to have excellent verbal and written communication skills
  • Must be highly organized
  • Displays high work ethic About Families First Families First is one of the leading providers of family based, in-home and in-office services in the State of Iowa. Our employees assist children and families with daily stressors, enabling them to balance a family, work, and school.
  • We are accredited by the Council on Accreditation.
  • We serve approximately 3,000 individuals through our various programs in forty-seven counties within the State.
  • We employ approximately 260 employees.
Join our Team - Apply Today! Families First is an Equal Opportunity Employer. Pre-employment background check required.
Job Type:
Full-time Pay:
$49,500.00 - $70,000.00 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance
Education:
Bachelor's (Required)
Experience:
Human Services:
5 years (Required)
Language:
English (Required)
License/Certification:
Driver's License (Required)
Work Location:
In person