HESSCO's mission is to help older adults and individuals living with a disability remain safe and independent at home for as long as possible. HESSCO has a part time (21 hours per week) position available for an Options Counselor. The Options Counseling (OC) program is a critical component of the Commonwealth's Community initiative to empower and support people with disabilities and older adults to live with dignity and independence in the community. The Options Counselor works collaboratively with individuals, families and/or caregivers to empower them with information about community services and resources and to support them in evaluating and accessing these resources. HESSCO is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates from diverse backgrounds to apply.

Responsibilities:

Provide unbiased information on long-term supportive services and resources. Conduct person centered needs assessment, in-person or by tablet/phone, to determine referrals, preliminary care planning, and short- term follow-up for consumers needing long-term services and supports. Conduct and document monthly outreach around long-term care services, caregiver supports, and community resources. Maintain accurate and current consumer data needed for statistical reporting. Comply with policy and procedures to uphold program compliance regulations set forth by the Executive Office of Aging and Independence. Assist in coverage of Information and Referral, Intake and Assessment calls and/or home visits. Collect and prepare monthly data to complete statistical reporting and uphold program compliance. Work collaboratively with agency staff, informal and formal supports, vendors, and community agencies.

Qualifications:

Bachelor's degree in human services or related field with at least 3 years of experience working with older adults. Master's in social work with license, preferred but not required. 1 to 2 years of experience with developing and maintaining individualized treatment plans preferred. Strong verbal, written and telephone communication skills. Self-starter, able to prioritize, meet deadlines and manage time effectively. Ability to work as part of a team and accept changing priorities. Proficiency in Microsoft Office, Excel, Word; adept at learning new software programs. Must have valid driver's license and provide own transportation for required travel. Access to secure internet is required.

Pay:

$26.30 per hour

Benefits:

403(b) Employee assistance program Flexible spending account Mileage reimbursement Paid time off

Education:

Bachelor's (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Walpole, MA 02081 (Required)

Work Location:

In person