Job description:

Residential Case Manager Program:

Residential Rehabilitation Services Job Type:

Full-Time Community-Based Position Upper Bay Counseling & Support Services (UBCSS) is seeking a compassionate and motivated Residential Case Manager to support individuals living with serious and persistent mental illness. This position plays a vital role in helping consumers achieve greater independence, stability, and success in the community through care coordination, advocacy, and recovery-focused services. Why Join UBCSS? Meaningful work making a direct impact in the lives of others Opportunity to support individuals on their recovery journey Collaborative, multidisciplinary treatment team Community-based role with variety and autonomy Professional growth opportunities within a mission-driven organization What You'll Do Coordinate and facilitate access to mental health, medical, social, financial, educational, and community support services Develop individualized treatment goals in collaboration with consumers Provide recovery-oriented interventions that promote independent community living Teach and model independent living skills Participate in treatment team meetings and care coordination activities Advocate for consumers with healthcare providers, community agencies, and other service organizations Support development of social, coping and wellness management skills Support clients in developing natural community supports and meaningful social connections Initiate face to face rehab support services in the community and residential setting Facilitate recovery focused interventions aligned with Individual treatment plans Monitor medications and assist with treatment compliance as appropriate Maintain accurate and timely documentation within the electronic health record system in accordance with COMAR, Medicaid and agency requirements Maintain billable documentation standards and productivity expectations Respond to crisis, utilize de-escalation techniques and crisis management strategies Transport and accompany consumers to appointments and community resources as needed Perform other duties that support consumer recovery and program operations What We're Looking For Bachelor's degree in social work, Human Services, Psychology, or a related field required Experience working with individuals with mental health needs preferred Strong written, verbal, and interpersonal communication skills Excellent organizational and time-management abilities Ability to multitask and prioritize responsibilities in a fast-paced environment Strong problem-solving skills and professional judgment Computer literacy and experience with electronic documentation systems Valid driver's license and good driving record required Ideal Candidate Passionate about helping individuals achieve recovery and independence Able to work effectively both independently and as part of a team Adaptable, organized, and dependable Comfortable working in a fast-paced behavioral health environment Committed to providing person-centered, recovery-focused services Join UBCSS and help individuals build the skills, supports, and confidence needed to live successful and meaningful lives in the community.

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance