Position Summary:

The Social Services Coordinator is responsible for serving clients and coordinating the daily functions of the Social Services operation. In addition, this role oversees Social Services volunteers, participates in community collaborations and manages program funds and reporting requirements

Essential Responsibilities:

Meets with applicants; assists with application processes; assesses needs for food, utilities, housing, shelter, emotional support, spiritual care, etc.; determines eligibility for resources; develops plans to address the presenting problem.

Provides information on resources; utilizes a person-centered approach to educate applicants utilizing a financial toolkit; coaches applicants on ways to reduce energy consumption as applicable.

Facilitates the case management of families utilizing the Pathway of Hope guidelines and assessment tools; develops rapport and partnership with families; develops case plans and supports participants in establishing goals; meets regularly to track progress; coordinates referrals and works to strengthen family sufficiency.

Maintain client confidentiality and obtain appropriate releases of information.

Perform other duties as assigned.

Qualifications:

Education/Experience:

Bachelor's degree in social work or related field; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities1 or more years of applicant interview or case management experienceExperience working with low-income populations (preferred)

Skills, Knowledge & Abilities:

Learn and adhere to The Salvation Army Social Services Code of EthicsAdhere to professional codes of ethics as they apply to professional licensingUnderstand and adhere to professional boundaries within and outside of the organizationMaintain client confidentiality and obtain appropriate releases of informationComplete Safe From Harm training, and keep current as neededDemonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation

Computer Skills:

Proficient in

Microsoft Office SuiteCertificates and Licenses:

Complete Safe From Harm certification and keep current, asMust have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.