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House of Compassion
Residential Case Manager
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What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$46,684 / year median in Missouri
+10% projected growth
Job Description
About House of Compassion House of Compassion was founded in 2012 on a simple conviction: that a teenager in crisis needs a home, not an institution. Fourteen years later we hold a CARF accreditation and a Missouri DSS license in continuous standing, and we serve sixteen adolescent boys at a time through Emergency Placement and Residential Level 3 care. Average length of stay is 6-12 months. We are one house, not a campus. Sixteen beds, one front door, and a staff-to-resident ratio that means every adult here knows every resident by name, mood, and history. Family-style dinner at six every night. Birthdays, prom, bowling nights, summer trips, graduation celebrations that look like actual graduation celebrations. The clinical structure is what makes that possible — not what replaces it. The team is the reason it holds together. Most of our staff have been here for years, which is deliberate: stability is one of our four pillars, and it applies to the adults as much as the residents. Same faces at breakfast, same faces at lights-out. Having reliable, supportive staff is part of our winning formula. What you'll actually do Own the care team. Coordinate with DSS case workers, guardians, home school districts, IEP teams, therapists, and contracted psychiatry. Our reputation is built on doing the coordinating that other providers point at the contract to avoid. Drive treatment planning. Facilitate treatment team meetings, translate clinical recommendations into concrete goals, and keep plans current as residents change. Plan for discharge from day one. Every resident's discharge plan is reviewed monthly. You keep it moving toward a stable next placement — and you stay in touch after, because we do. Engage families. Coordinate visit and call schedules, support family therapy and reunification work when reunification is the plan. Keep the documentation airtight. Progress notes, case files, incident documentation, and reporting that meets CARF and Missouri DSS standards. Be present in the house. Case management happens at the kitchen table as much as at a desk. You'll know all sixteen residents by name, mood, and history. What we're looking for Required Bachelor's degree in social work, psychology, counseling, human services, or a related field 21 years of age or older, with a valid driver's license and acceptable driving record Ability to pass a background check and Missouri child safety registry screening Strong written documentation skills — you can write a clear, defensible note under time pressure Comfort in a licensed, accredited environment where records matter Strongly preferred Experience in residential treatment, foster care, juvenile services, or child welfare Familiarity with Missouri DSS processes, CARF standards, or IEP coordination Master's degree and/or licensure (LMSW, LPC, LBSW) What we hire for above all of it Trauma-informed practice — you know what that means in a real moment, not just on a training slide. You can tell when a kid needs distance and when he needs presence. Calm in hard moments — you de-escalate without escalating. Patience is a skill you've built, not a personality trait you were born with. Long-tenure commitment — this is not a role to leave in a year. You want to know the boys. You want them to know you. What we offer Competitive pay for the Kansas City region Health, dental, and vision coverage for full-time staff Paid time off and holiday coverage that respects the hours this work actually takes Training stipends and a real development path for staff on a long-tenure track The colleagues. When our staff explain why they've stayed for years, the answer is almost always the people they work beside — some of the most committed direct-care and clinical professionals in the region.