Youth Case Manager

Youth Case Manager Lutheran Family Services - 3.3 Lincoln, NE Job Details Full-time 1 day ago Qualifications Mental health and behavioral care Electronic health records (EHR) management High school diploma or GED Driver's License Working with children Productivity software Crisis management

Full Job Description Youth Case Manager Job Type Full-Time Position Summary:

The Youth Case Manager provides direct support and assistance to youth and their parents/primary caregivers to help learn and practice techniques to improve the youth's level of functioning and enhance the parent's/caregiver's ability to manage the youth's behavioral health symptoms. This role connects with the youth's outpatient therapist to help promote client recovery, independence and well-being through trauma-informed, person-centered care.

Job Duties:

Provide support to clients in developing and achieving personal recovery goals. Assist clients with daily living activities, including transportation, meal preparation, and household tasks. Provide interventions such as parent instruction, de-escalation techniques, behavioral management techniques, coping skills and social and life skills development. Accompany and/or transport clients to appointments, community activities, and social events to foster integration and independence when related to the comprehensive treatment plan. Develop a goal plan that is part of the comprehensive treatment plan of the individual's outpatient therapist. Educate clients about available resources and assist with applications and follow-ups. Build relationships with local organizations to enhance resource access and coordination. Attend team meetings and provide input on client progress, challenges, and successes. Participate in staff training and professional development opportunities. Document all client interactions, activities, and progress updates within electronic health record (EHR) systems. Report any concerns or changes in client status to the appropriate team members promptly. Maintain confidentiality and adhere to organizational policies and ethical standards. Provide timely support during crises, implementing de-escalation techniques as needed. Coordinate with staff and emergency services to ensure client safety and stabilization. Perform other job-related duties as needed.

Required Skills/Abilities:

Strong relational and communication skills; able to build rapport across diverse populations Knowledge of community resources, behavioral health principles, and trauma-informed care. Ability to work independently and collaboratively in a team setting. Organizational and time management skills to handle multiple tasks effectively. Proficiency in Microsoft Office Suite and electronic health record systems. Awareness and sensitivity of our constituents and the populations served by employees. Regular and predictable attendance, and promptness for work. Commitment to uphold the mission, vision, and values of Lutheran Family Services. Support the agency's objective to be an inclusive and accessible workplace.

Position Competencies:

Relationship Building Adaptability Advocacy Organization Helping Education and Experience:

Service definitions require the Community Treatment Aide to be at least 21 years of age. High school diploma or equivalent required; associate's or bachelor's degree in social work, public health, or a related field preferred. A minimum of two years of experience working with children is required, which may be met through two years of experience, two years of human-services education, or a combination of one year of education and one year of experience working with children. Familiarity with trauma-informed care principles and person-centered practices. Demonstrated understanding of and ability to work with people of diverse backgrounds. Bilingual in English and another language preferred (desired languages align with languages spoken by our client populations, including but not limited to Spanish, Arabic, etc.).

Physical Requirements:

Prolonged periods of desk work, standing, walking, driving, and navigating client homes. Primary work environment is the client's home, with additional service delivery occurring in foster homes, schools, or other appropriate community locations. Flexible scheduling is required to provide services at times that meet the needs of the individual and their family, including after-school hours, evenings, and/or weekends. Company-issued laptop and cell phone provided. Daily travel within the community to deliver client services is required. Valid driver's license, proof of liability auto insurance, and daily use of a personal vehicle for client and program needs within the community are required. Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.