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The Life Link

Micro-Community Site Navigator

Career Insights for Case Worker

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Based on New Mexico data

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What they do

A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.

$56,124 / year median in New Mexico

+12% projected growth

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Job Description

Join Our Motivated, Compassionate, and Client-Centered Team! Be paid for self-care weekly! Full-time employees work 36 hours but are paid for 40, with 10% of hours set aside for self-care. We also offer complimentary weekly yoga on the clock. About Us The Life Link is a nonprofit agency in Santa Fe helping hungry, homeless, and displaced individuals and families achieve self-sufficiency through housing, employment, and supportive services. We provide advanced substance use and mental health treatment, and were honored by the Santa Fe Reporter as the #1 Mental Health Provider!
The Opportunity:
Micro-Community Site Navigator Site Navigators provide on-site case management at our Micro-Community, building trust with residents and connecting them to housing, benefits, and community resources. No on-call or after-hours crisis response required beyond phone availability for agency or client emergencies. Flexibility to build rapport with residents, provide housing navigation, and connect residents to benefits and resources. Ongoing collaboration with the on-site Site Coordinator and office staff.
Requirements Education:
High school diploma or GED equivalent.
Experience:
Minimum 2 years in case management or community outreach, preferably with the homeless population.
Certification:
Certified Peer Support Worker (CPSW) preferred — lived experience genuinely valued. Valid New Mexico driver's license and current auto insurance, with willingness for extensive local travel
Skills:
Familiarity with Santa Fe area resources — housing, healthcare, employment, transportation, human services, and education. Strong interpersonal, interviewing, listening, crisis management, and de-escalation skills Sensitivity to trauma, gender, ethnic, and other cultural factors Word processing, internet research, and ability to learn databases (EMR Bear, Unite Us, HMIS. Fluency in English and Spanish highly preferred
Pay:
$41,200.00 - $51,500.00 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): Must Pass background check and drug test and have a valid driver's license.
Work Location:
In person