Case Manager

At Amber Court Assisted Living, we believe assisted living is more than care. It is about dignity, connection, compassion, and helping residents truly feel at home. We are seeking an experienced, compassionate, and highly organized Case Manager to join our leadership support team at our busy Westbury assisted living community. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with seniors and families, and is passionate about improving the quality of life for older adults. This is not a desk-only role. We are looking for someone who is hands-on, resident-focused, emotionally intelligent, and able to collaborate closely with families, nursing staff, administration, activities, and community resources. If you enjoy making a meaningful impact every single day, we would love to meet you. What You'll Do As a Case Manager, you will play a critical role in supporting residents and their families throughout their journey within our community.

Responsibilities include:

Supporting the admission and transition process for new residents Conducting resident assessments and maintaining case management documentation Building strong relationships with residents and families Assisting residents with adjustment, emotional support, and social wellbeing Coordinating services and resources both inside and outside the facility Monitoring changes in resident condition and communicating concerns appropriately Assisting with hospital transfers, appointments, and continuity of care Supporting resident advocacy, resident council, and quality of life initiatives Collaborating with interdisciplinary teams to ensure resident needs are met Maintaining accurate documentation in accordance with NYS Department of Health regulations Serving as a compassionate resource for residents experiencing cognitive or behavioral changes Participating in community events and resident engagement activities What We're Looking For The ideal candidate is: Compassionate and patient Highly organized and detail-oriented Comfortable working with seniors experiencing cognitive decline Able to manage sensitive family dynamics professionally A strong communicator and team player Comfortable working in a fast-paced assisted living environment Qualifications Bachelor's Degree in Human Services, Social Work, Psychology, Gerontology, or related field preferred Minimum 1 year of experience working with older adults or in healthcare/social services Experience in assisted living, long-term care, senior services, or case management strongly preferred Knowledge of NYS DOH regulations preferred Experience with documentation and resident assessments Ability to exercise sound judgment and maintain confidentiality Why Join Amber Court? At Amber Court, we are committed to creating communities where residents thrive and where employees feel supported, valued, and empowered to grow.

We offer:

Competitive compensation: Starting $25.00 per hour Benefits package Paid time off Supportive leadership team Opportunity for growth and advancement Meaningful work that impacts lives daily A team-oriented culture focused on compassion and excellence Schedule Full-Time Position One weekend day required: Sunday through Thursday OR Tuesday through Saturday Ready to Make a Difference? If you are passionate about serving seniors and want to be part of a community that values compassion, teamwork, and resident-centered care, apply today. We are excited to meet candidates who want to grow with us and make a lasting impact in the lives of our residents and families.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): This position requires one day on the weekend to be worked, please identify which day you would desire. Do you have experience completing documentation, case notes, assessments, or resident records? Are you comfortable working in a fast-paced assisted living environment?

Experience:

Senior Care:

2 years (Preferred) family communication: 2 years (Preferred)

Case Management:

2 years (Preferred) geriatric resident assessment: 2 years (Preferred)

Work Location:

In person