Case Manager Salem Angels Salem, OR Job Details Part-time | Full-time $24 - $26 an hour 1 day ago Benefits Paid time off Employee assistance program Professional development assistance Flexible schedule Qualifications Google Docs Interpersonal skills Volunteer management Driver's License Full Job Description

GENERAL OVERVIEW

The Case Manager role will be starting part time, 25 hours per week and will work into full time as caseload grows. This role involves the matching of volunteers/mentors with foster families/youth in foster care, the facilitation of a needs assessment/initial meetup to establish baseline needs, conducting the training of all volunteers, and monitoring the ongoing success and challenges with matched cases by engaging volunteers in monthly reports and engaging families in regular dialogue about progress and impact of the Salem Angels' program. This also involves creating case profiles, gathering stories to be used in impact reports, and marketing and tracking data on the success of each Salem Angels' match.

PRIMARY RESPONSIBILITIES

Work as directed to support the mission and values of Salem Angels. Engage in discussions around sensitive topics including child abuse, neglect, trauma, mental health, poverty, substance abuse, trust-based relational intervention, rehabilitation, social adjustment, therapeutic needs, child demographics, case trajectory, family preservation and child relational concerns. Utilize these discussions to advocate and make decisions for the best interest of the client. Assist with recruiting new volunteer/volunteer groups. Ability to speak about programs during networking and/or presentations for volunteer recruitment. Facilitate needs assessment/initial meetup between foster family/youth andvolunteer/mentor and conduct training for volunteer groups/mentors. Thesecan be held in the evenings or on weekends due to the volunteer/fosterfamily availability. Build and maintain partnerships with local ODHS and other child welfare organizations. Ensure volunteers complete all on-board requirements. Serve as liaison between volunteer, foster family and placement agency. Maintain case history records and prepare impact reports from testimonies of foster families, youth, and children served through programs. Conduct ongoing monitoring of volunteer contact and tracking of relational outcomes for children/youth in the National Angels program. Resolve program complaints and requests to change volunteer matching arrangements. Identify and collaborate with other local partners to provide resources to families and youth referred to Salem Angels. Be part of/attend/serve at events including fundraising, community awareness initiatives, events for families, youth, and children which may occur over weekends or evenings.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

A qualified candidate will be a highly skilled communicator with strong interpersonal skills and abilities to quickly curate trust-based connections (including foster families, foster youth, volunteers, mentors, corporate partners, and other Salem Angels' supporters). This person will possess knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological needs. Salem Angels is not a religious organization and accepts all people as they are. Case managers should demonstrate a spirit of inclusivity and acceptance of people from all backgrounds and walks of life. A qualified candidate will be a self-starter who can work independently and manage multiple tasks simultaneously. A qualified candidate will have the ability to be teachable in the different skills the job requires.

WORK CONTEXT

Case managers will manage approximately 25 cases when operating at full-time capacity. This position requires a mixture of working in a traditional office setting and traveling to agency locations, needs assessments, trainings and/or outreach events. New hires will complete a training and on-boarding process with the National Angels' Program Trainer.

REQUIRED

Personal Telephone Personal Laptop / portable computer / tablet Personal car, valid driver's license, insurance Ability to pass state and Federal background checks

PROGRAMS USED ON THE JOB

Google mail & Google Drive with Google docs, spreadsheets, etc. Apricot (Data Tracking Software) Slack

QUALIFICATIONS PREFERRED

Associate Degree and 2+ years of related experience Bachelor's Degree and 1 + year of related experience Masters Degree and 6+ months of related experience A background in social services and/or related fields is preferred but not required Spanish-speaking a plus

•Above qualifications are open to discussion with appropriate personal and/or work experience. If you meet the qualifications outlined above and are ready to take on a challenging role as a Case Manager, we look forward to receiving your application.

Pay:

$24.00 - $26.00 per hour Expected hours: No less than 25.0 per week

Benefits:

Employee assistance program Flexible schedule Paid time off Professional development assistance Ability to

Commute:

Salem, OR 97302 (Required)

Work Location:

In person