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Highland Valley Elder Services
Case Manager
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Based on Massachusetts data
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What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$53,290 / year median in Massachusetts
+14% projected growth
Job Description
Highland Valley Elder Services, Inc. is currently hiring for a Case Manager to increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice. The Case Manager reports to and is supervised by the Home Care Program Director and the Home Care Supervisor. This is a unionized position. Position is in office for the first 6 months/probationary period and then transitions to a hybrid model with 1 day in office each week, and 4 remote/at home visits.
Essential Functions and Responsibilities:
- Link and coordinate resources with elders.
- Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.
- From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
- Act as an advocate to/with the elder when necessary.
- Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.
- Provide Information and Referral services.
- Participate in Highland Valley's development of comprehensive community programming efforts.
- Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.
- Participate in required quality performance initiatives within program area.
- Other tasks as assigned by supervisor to meet agency needs.