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SO
State of Utah
Senior Assistant Caseworker-Office Support- DCFS Northern Region (Clearfield)
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What they do
A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
$49,360 / year median in the U.S.
+24% projected growth
Job Description
Senior Assistant Caseworker-Office Support
They also perform the following tasks: Assisting in covering the reception area Greet and assist walk-in clients Receive incoming telephone calls and directs them to the appropriate staff member. Preparing letters and/or documentation for courts and/or clients. Mailing certified mail to clients or sheriff; tracking in SAFE case system. Creating, maintaining, scanning, and/or archiving files, reports, etc. Retrieving files for workers, AGs, supervisors, and audits. Assisting with 24-hour notifications and priors. Maintaining the upkeep of office equipment. Taking and transcribing minutes at meetings. Assisting with completing Medicaid applications. Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned. Transportation of clients and children. Supervise and monitor visits Other duties as assigned Qualifications Experience managing reception areas, handling high-volume telephone systems, greeting walk-in clients, and maintaining office equipment. Ability to create, scan, archive, and retrieve case files and reports, including tracking certified mail within the SAFE case system. Proficiency in drafting court documentation, preparing legal letters, conducting Clear Search requests, and supporting AG/audit file retrieval. Experience supervising and monitoring parent-child visits and providing transportation for youth and clients. Competency in handling financial transactions, processing payments, and assisting clients with Medicaid applications. Strong written and verbal communication skills for taking and transcribing meeting minutes and coordinating 24-hour notifications and prior checks. Valid driver's license and reliable ability to transport clients, youth, and children safely to appointments, placements, or visits. Preference With previous and/or current experience working for the Utah Division of Child & Family Services (DCFS). Has worked with the State's social welfare database system, SAFE Adobe Pro, Google and Microsoft experience. Must have a current and valid Utah drivers license Supplemental Information Only applicants invited to interview will be notified. May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency. Department of Human Resource Management rules regarding promotions and transfers apply to current employees. Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance. All DCFS job offers are contingent upon passing a Background Screening Application (BSA). Must have a valid Utah driver's license. A position's eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason. The State of Utah requires all employees to physically work inside the State of Utah Boundaries. Physical Requirements Moderate
- DCFS Northern Region (Clearfield) State of Utah
- 3.6 Clearfield, UT Job Details Full-time $17.95 an hour 1 day ago Qualifications Customer communication Legal document sorting and filing Driver's License Driving Personal transportation assistance Court case file organization Full Job Description Senior Assistant Caseworker-Office Support
- DCFS Northern Region (Clearfield) FT / PT Status
- Full-Time Salary
- $17.95 Hourly Wage Remote Work / In-Office
- In-Office / On-Site Recruiter
- Eliana Sigler | | Application Deadline
- 9/7/2026
- This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received.
They also perform the following tasks: Assisting in covering the reception area Greet and assist walk-in clients Receive incoming telephone calls and directs them to the appropriate staff member. Preparing letters and/or documentation for courts and/or clients. Mailing certified mail to clients or sheriff; tracking in SAFE case system. Creating, maintaining, scanning, and/or archiving files, reports, etc. Retrieving files for workers, AGs, supervisors, and audits. Assisting with 24-hour notifications and priors. Maintaining the upkeep of office equipment. Taking and transcribing minutes at meetings. Assisting with completing Medicaid applications. Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned. Transportation of clients and children. Supervise and monitor visits Other duties as assigned Qualifications Experience managing reception areas, handling high-volume telephone systems, greeting walk-in clients, and maintaining office equipment. Ability to create, scan, archive, and retrieve case files and reports, including tracking certified mail within the SAFE case system. Proficiency in drafting court documentation, preparing legal letters, conducting Clear Search requests, and supporting AG/audit file retrieval. Experience supervising and monitoring parent-child visits and providing transportation for youth and clients. Competency in handling financial transactions, processing payments, and assisting clients with Medicaid applications. Strong written and verbal communication skills for taking and transcribing meeting minutes and coordinating 24-hour notifications and prior checks. Valid driver's license and reliable ability to transport clients, youth, and children safely to appointments, placements, or visits. Preference With previous and/or current experience working for the Utah Division of Child & Family Services (DCFS). Has worked with the State's social welfare database system, SAFE Adobe Pro, Google and Microsoft experience. Must have a current and valid Utah drivers license Supplemental Information Only applicants invited to interview will be notified. May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency. Department of Human Resource Management rules regarding promotions and transfers apply to current employees. Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance. All DCFS job offers are contingent upon passing a Background Screening Application (BSA). Must have a valid Utah driver's license. A position's eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason. The State of Utah requires all employees to physically work inside the State of Utah Boundaries. Physical Requirements Moderate
- Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time. Working Conditions Moderate Risk
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.
- DCFS Clearfield Office 1350 E. 1450 S. Clearfield, Utah, 84015 United States Drivers License Requirement
- Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules Background Check Required
- Yes Drug Test Required
- No Schedule Code
- B•Competitive Career Service Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential.