Bilingual CMA

About Anderson Injury Lawyers We are seeking a highly motivated and detail-oriented Bilingual (Chinese/Mandarin) Legal Assistant to join our team. In this role, you will assist with organizing case files, communicating with clients in both languages, and facilitating a variety of tasks in the prelitigation phase of personal injury cases. About the role

Client Communications:

Assist in communicating with clients to gather initial case information, update them on case status and address inquiries Maintain a positive and client-focused approach in all interactions

Case File Organization:

Aid in the organization and maintenance of pre-litigation case files, ensuring accuracy and completeness Assist in tracking and updating case information in the case management system

Document Preparation:

Assist in the preparation of necessary documents for case evaluations, including summaries, timelines, and client communications Ensure that all documents are properly labeled, files, and accessible for case managers

Medical Records Coordination:

Support in coordinating the retrieval of medical records and bills relevant to pre-litigation cases Liaise with medical providers to gather necessary documentation

Task Coordination:

Assist in coordinating tasks related to the pre-litigation process, ensuring timelines are met Collaborate with legal professionals to facilitate case progression

Client Advocacy:

Uphold a client-focused approach, advocating for client needs and ensuring a positive client experience Address client inquiries and concerns, escalating complex issues to case managers

Administrative Support:

Provide general administrative support, including data entry and electronic filing Assist in maintaining organized and up-to-date case files

Calendar Management:

Aid in managing calendars and scheduling appointments for case managers Ensure efficient coordination of appointments and follow-ups Qualifications Fluency in both spoken and written English and Chinese (Mandarin and/or Cantonese) required Experience working with Chinese speaking clients, with demonstrated ability to communicate effectively in both languages Proficiency in reading, writing, and speaking Chinese and English; to assist with client interactions, documentation, and case file management Previous experience in an administrative or support role, preferably in a legal or client-focused setting Strong organizational and communication skills Detail-oriented with the ability to manage multiple tasks Proficiency in Microsoft Office and basic computer skills