Job Description The Veteran Housing Case Manager will:

• Facilitate the delivery of appropriate supportive services to Veterans and their families who are experiencing homelessness or at risk of becoming homeless.
• Conduct needs-based assessments, assist Veterans with connecting to public benefits, VA benefits, housing resources and other community resources as deemed appropriate.
• Create and implement housing stability plans, and work alongside a Case Manager Team Lead to ensure the Veteran household is receiving the services/supports they need.
• Assist the Veterans with identifying and applying for permanent housing.
• Act as an advocate for the Veterans with both landlords and other community partners.

Knowledge and Skills:

• Good written, oral and interpersonal communication skills
• Strong computer skills
• Strong time-management, prioritization and critical thinking skills
• Ability to work both independently and in a team-oriented, collaborative environment
• Fundamental understanding of Trauma informed care and a strengths-based service approach
• Ability to maintain accurate and detailed documentation regarding client progress and interactions
• Ability to be flexible and adaptive to unexpected challenges and changes
• Ability to present themselves professionally and maintain good working relationships with landlords and other community partners

Required Qualifications:

• High school diploma or GED
• Working knowledge of fundamental case management duties
• Able to take a rotating on-call phone in 1-week increments
• Clean motor vehicle record and background check

Preferred Qualifications:

• 1-2 years of case management experience with vulnerable populations
• Associate or Bachelor degree in Social Work, Social Sciences, Public Administration, Psychology or related field
• Veteran preferred

Compensation and Benefits:

• $21-23/hour -based off experience
• Paid training to become a Certified Case Manager (will receive a $0.50 pay increase upon completion)
• Paid time off accrued every pay period
• Retirement plan
• Health insurance

FSA/HSA Job Type:

Full-time Pay:

$21.00 - $23.00 per hour

Benefits:

403(b) Flexible spending account Health insurance Health savings account Paid time off Parental leave

Work Location:

In person