A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
Case Coordinator We are looking for an overnight case coordinator (QMHP eligible) to support individuals in behavioral health crisis. Eligible for shift differential for overnight and weekend hours.
GENERAL STATEMENT OF RESPONSIBILITIES
This is a FLSA non-exempt position. The incumbent assists in fulfilling the duties involved with the provision of the continuum of crisis services within the Center. In fulfilling position duties the incumbent at times may find him/herself the only staff member on site, therefore a high level of professionalism and excellent attendance is necessary. The incumbent reports to the Director of Crisis Services and duties require proceeding alone under standard practices with referral of questionable situations to the supervisor or other staff as identified. Standard practices allow for the independent accomplishment of recurring tasks and use of own initiative for prioritizing the work schedule. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies.
QUALIFICATIONS
At minimum, must meet Virginia qualifications as a Qualified Mental Health Professional in Training (QMHP-T). Complete QMHP status along with minimum 2 years' experience in community mental health, and Bachelor's Degree preferred.
EDUCATION
Bachelor's degree in a human services program is preferred.
EXPERIENCE
Experience working with individuals with behavioral health needs for at least two years is preferred.
CERTIFICATION/LICENSE
The incumbent in this position must possess QMHP status or qualify for QMHP-T status in the Commonwealth of Virginia (required). A valid Virginia Driver's license as issued by the Division of Motor Vehicles are required. A certificate of valid personal automobile insurance must be provided.
KSAS Knowledge of:
Electronic Heath Record; internet skills; standard office practices and procedures; use of equipment to include telephone, copier, fax, calculator and keyboard; standard business English; spelling; community resources; problem solving skills; statewide public mental health system; resources and treatment options available for the various populations in this community; general principles of record keeping; intellectual and developmental disabilities, mental health diagnoses, alcohol/substance abuse issues, and behavioral health crises; and confidentiality as it relates to crisis situations. Incumbent will deal with civil commitment procedures including Emergency Custody Orders (ECO) and Temporary Detention Orders (TDO), transportation options, voluntary and involuntary hospitalizations, including different criteria for children, adults and geriatrics; statutes related to emergency services. Knowledge of relevant statutes and issues is preferred.
Skills in:
Typing; gathering, inputting, and organizing data; professional level of communication with a diverse range of people; public relations; crisis intervention theory techniques over phone; providing emergency consultation in a professional manner to clients, family members, police, sheriffs, magistrates, judges, courts, admission staff, doctors, hospitals and other community agencies; and report writing.
Abilities to:
establish positive care-giving relationships with seriously mentally ill individuals; communicate effectively with all staff, consumers, and stakeholders/community partner agencies; complete paperwork and required documentation; work cooperatively as a team member with other care providers
HOURLY SALARY RANGE
GRADE:
9 $21.02 - $31.53 per hour
SCHEDULE
40 hours weekly; evening, overnight, holiday and/or weekend work may be required.
