A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
Case Manager (Children) Seeking an individual to join our team in supporting youth and families impacted by intellectual, developmental or mental health diagnoses and emotional and behavioral challenges. The case manager has the responsibility for providing the coordination and monitoring of services to individuals under age eighteen with a primary diagnosis of intellectual/developmental disability or mental health disorder, emotional disturbance, or at risk of either. This includes assessing service needs; developing plans for access to services; liaison with client, families, programs, and service providers; ongoing monitoring of client service needs; advocacy; and consultation and education to clients, families and community.
GENERAL STATEMENT OF RESPONSIBILITIES
This is a professional level (FLSA non-exempt) position. The Case Manager has the responsibility for providing case management services to individuals under age eighteen with a primary diagnosis of intellectual disability, emotional disturbance, or at risk of either. This includes assessing service needs; developing plans for access to services; liaison with client, families, programs, and service providers; ongoing monitoring or client service needs; advocacy; and consultation and education to clients, families and community. The Case Manager reports to the Director, Case Management, and is expected to function with initiative and independent judgment, based on application of standard practices and with guidance from the supervisor. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies.
QUALIFICATIONS
EDUCATION:
Bachelor's degree required
EXPERIENCE
At least 1 years' experience in the human services field or combination of education and experience that is the equivalent is preferred.
CERTIFICATION/LICENSE
QMHP preferred To ensure the safe and efficient operation of the program, a valid Virginia Driver's License plus an acceptable driving record as issued by the Division of Motor Vehicles are required. For client related use of a personal automobile, a certificate of valid personal automobile insurance must be provided.
KSAS Knowledge of:
1. Services and systems available in the community including primary health care, support services, eligibility criteria and intake processes and generic community resources, and early intervention. 2. The nature of serious mental illness, intellectual disabilities and/or substance abuse depending on the population served, including clinical and developmental issues, as well as knowledge of child development. 3. Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination. 4. Different types of assessments, including functional assessment, and their uses in service planning. 5. Consumers' rights 6. Local community resources and service delivery systems, including support services (e.g., housing, financial, social welfare, dental, educational, transportation, communications, recreation, vocational, legal/advocacy), eligibility criteria and intake processes, termination criteria and procedures, and generic community resources (e.g., churches, clubs, self-help groups). 7. Types of intellectual disabilities programs and services. 8. Effective oral, written and interpersonal communication principles and techniques. 9. General principles of record documentation. 10. The service planning process and major components of a service plan. 11. DMAS Medicaid manual for MR & MH case Management and providing services in accordance with these policies. 12. Keyboard & computer literate & proficient in Microsoft Word/Outlook Skills in: 1. Interviewing 2. Negotiating with consumers and service providers. 3. Observing, recording and reporting on an individual's functioning. 4. Identifying and documenting a consumer's needs for resources, services, and other supports. 5. Using information from assessments, evaluations, observation and interviews to develop service plans. 6. Identifying services within community and established service system to meet the individual's needs. 7. Promote goal attainment 8. Coordinating the provision of services by diverse public and private providers. 9. Identifying community resources and organizations and coordinating resources and activities. 10. Using assessment tools (e.g., level of function scale, life profile scale).
Abilities to:
1. Be persistent and remain objective 2. Work as a team member, maintaining effective inter and intra-agency working relationships. 3. Demonstrate a positive regard for consumers and their families (e.g., treating consumers as individuals, allowing risk-taking, avoiding stereotyping of people with delayed disabilities, respecting consumers' and families' privacy, and believing consumers are valuable members of society). 4. Work independently performing position duties under general supervision. 5. Communicate effectively, verbally, and in writing. 6. Establish and maintain ongoing supportive relationships.
