Case Manager Alexandrias House & Aston Bleck Apartments

Case Manager - Alexandria's House & Aston Bleck Apartments Spokane, WA Job Details Full-time $24 - $25 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 403(b) Life insurance Qualifications First aid Driver's License Bachelor's degree

Food Handler Certification Full Job Description Description:

Volunteers of America (VOA) is looking for a compassionate, organized Case Manager to support young mothers and their children through two of our DCYF-licensed transitional housing programs— Alexandria's House and Aston Bleck Apartments. These programs are designed to help young moms build safe, stable futures through housing, education, parenting support, and life-skills development in environments that promote growth, healing, and independence.

Requirements:

What the Role Involves Case Managers provide individualized, holistic case management while supporting residents' daily progress toward self-sufficiency.

Core responsibilities include:

Providing comprehensive case management services, including intake assessments, benefits screenings, goal setting, and long-term care planning Meeting regularly with residents to support progress, address barriers, and reinforce accountability Supporting residents in developing independent living and parenting skills, including budgeting, household management, and daily routines Coordinating services with community partners, including DCYF, public health nurses, behavioral health providers, and housing resources Identifying when residents may need additional supports such as mental health, substance use treatment, medical care, or financial education Providing advocacy and referrals, and following up to ensure services are accessed successfully Completing accurate, timely documentation and data entry to meet program, licensing, and Foundational Community Support (FCS) requirements Participating in, staff meetings, and required trainings Upholding VOA policies, professional ethics, confidentiality standards, and program expectations This role requires strong written communication skills and consistent computer use, alongside regular in-person engagement with residents in a dynamic residential environment. Schedule Details A typical schedule is Monday-Friday, between 8:00 AM and 6:00 PM, with some flexibility to meet participant or program needs. Occasional evening or weekend hours may be required for resident support or program events. Participation in a rotating on-call schedule may also be required. Required Education and Experience Bachelor's degree in a social science or related field At least two (2) years of experience working with families or high-risk populations Certification and Compliance Requirements Employees must be willing and able to: Be eligible for Agency Affiliated Counselor (AAC) status and apply within 30 days of hire Obtain CPR, First Aid, and Bloodborne Pathogen (BBP) certifications within one week of employment Hold a valid driver's license, reliable transportation, and required auto insurance Maintain a valid Food Handler's Permit Complete required TB testing, vaccinations, and background checks, including DCYF Meet program licensing requirements, including being at least 21 years of age Preferred Qualifications Experience working with pregnant or parenting youth Benefits 8 paid holidays plus up to 5 floating holidays 100% employer-paid medical, dental, and vision insurance Employer-paid life insurance and long-term disability Generous paid time off, including vacation and sick leave 403(b) retirement plan Why VOA? At VOA of Spokane, we believe in Seeing People First and Empowering All to Thrive. You'll join a mission-driven organization that supports women and children on their journey toward independence. We offer competitive benefits, ongoing professional development, and a collaborative, supportive workplace where every success is celebrated.