Membership Coordinator Organization:

The Arizona Association of Community Managers Location:

Tempe, AZ Position Type:

Full-Time Schedule:

Monday through Friday, with occasional evening events and occasional travel to outlying communities About the Organization The Arizona Association of Community Managers (AACM) is a nonprofit trade organization dedicated to creating meaningful partnerships between professional tradespeople and HOA management professionals. Through networking, education, community engagement, and business development opportunities, we foster a collaborative environment that benefits both industries while strengthening the communities they serve. Position Summary The Membership Coordinator is responsible for the growth, retention, and engagement of the organization's membership base. This role focuses on building strong relationships with current and prospective members, including both tradespeople and HOA management professionals. The Membership Coordinator will oversee membership renewals, recruit new business partners, manage community outreach initiatives, and maintain accurate membership records and organizational documentation. The ideal candidate is a relationship-driven professional with a proven background in sales, membership development, and customer engagement who thrives in a people-focused environment. Key Responsibilities Membership Development & Retention Manage all membership renewal activities to maintain high retention rates. Recruit and onboard new members, including tradespeople, contractors, vendors, and HOA management professionals. Develop and maintain strong relationships with current and prospective members. Conduct outreach through phone calls, emails, networking events, and community engagement activities. Identify opportunities to increase membership value and participation. Business Development Procure new business partners and sponsors that align with the organization's mission and goals. Promote membership benefits and organizational programs to prospective members. Represent the organization at industry events, trade shows, networking functions, and community gatherings. Develop strategies to grow membership and strengthen industry partnerships. Community Outreach Coordinate and oversee the organization's community outreach programs. Identify opportunities for organizational involvement within local communities. Establish relationships with community leaders, HOA boards, management companies, and industry professionals. Assist in planning and executing outreach events that support the organization's mission. Administrative Responsibilities Maintain accurate membership databases and records. Process membership applications, renewals, invoices, and related documentation. Prepare reports on membership growth, retention, and outreach activities. Manage correspondence and ensure timely communication with members and stakeholders. Assist with event registration, planning, and organization as needed. Manage all paperwork and information associated with membership operations and community outreach activities. Required Qualifications Minimum of 3 years of experience in sales, membership management, business development, or a related role . Demonstrated success in relationship building and client/member retention. Strong interpersonal and communication skills. Excellent organizational and administrative abilities. Proficiency with Microsoft Office and database/CRM systems. Ability to manage multiple projects and priorities simultaneously. Initiative-taking with the ability to work independently and as part of a team. Valid driver's license and reliable transportation for occasional travel to community events and meetings. Preferred Qualifications Minimum of 3 years' experience working with nonprofit organizations, trade associations, and membership-based organizations. Basic knowledge of homeowners' associations and property management, and related industry partners. Experience in events as it relates to community engagement experiences. Experience with sponsorship development and partnership cultivation. Key Competencies Relationship Building Sales and Business Development Member Engagement and Retention Community Outreach Professional Communication Time Management Strategic Networking Problem Solving Attention to Detail Compensation & Benefits Competitive salary based on experience Paid time off and holidays Professional development opportunities Mileage reimbursement for approved travel Participation in 401K program as outlined in benefits package. Stipend for medical in lieu of company medical, dental and vision plan How to Apply Interested candidates should submit a resume and cover letter outlining their experience in sales, membership development, relationship management, and community outreach through Indeed. Deadline for submission is September 29, 2026. Resume, cover letter, responses to all questions provided and a minimum of three professional references are required. The Arizona Association of Community Managers is an equal opportunity employer and encourages applications from qualified candidates who are passionate about building relationships and strengthening industry communities.

Pay:

$55,000.00 - $62,000.00 per year

Benefits:

401(k) Flexible spending account Health savings account Paid time off Professional development assistance Application Question(s): Explain in detail the responsibilites you have had in a position that qualify as the 3 years reuired in markting or membership In a few words, describe what you feel is necessary to maintain a customer base and a couple of examples you would use to achieve that goal. (Required) The position requires some local travel and ocassionally overnight out of town time for our company events, are you available for afterhours shifts? (Required) Do you have experience in the following Microsoft platforms and rate your skill set from 1-10, 10 being the most comfortable and skilled. (Required)

Word Excel Power Point Canva QuickBooks Adobe Experience:

membership, marketing : 3 years (Required)

Work Location:

In person