Description TITLE:

Community Relations Coordinator

REPORTS TO

Administrator Non-Exempt

PURPOSE OF POSITION

The purpose of the Community Relations Coordinator is to generate awareness about Magnolia Manor's senior concept and array of services and living accommodations for potential residents. The primary purpose is to promote its services and recruit residents for Magnolia Manor to achieve occupancy goals. ROLE and

RESPONSIBILITIES

Develop Sales Plan to achieve occupancy and revenue goals for the community. Increase awareness of Magnolia Manor through Community Involvement in the local market, representing Magnolia Manor a minimum of once a month. Maintain appropriate printed MM collateral and marketing items. Respond promptly to all inquiries by phone, email or in person. Create and plan a themed event quarterly at your community. Utilize Salesforce to document all referrals, follow up calls, sales calls and compile data. Perform and report competitive analysis within your market area. Attend weekly Business Development Meeting with your Administrator to discuss all aspects of your community and plan for growth. Respond professionally and promptly to all resident and family member concerns.

KEY CHARACTERISTICS

Highly focused and strong attention to detail. Ability to work with frequent interruptions. Excellent communication skills written in oral.

EDUCATION/EXPERIENCE/QUALIFICATIONS

Exceptional professional communication and interpersonal skills. Must demonstrate sound knowledge and use of selling and presentation skills. Competent in organizational and time management skills. Demonstrates good judgment, problem solving and decision-making skills. Proficiency in computer skills, Microsoft Office with the ability to learn new applications.