An Enrollment or Admission Counselor reviews applications and advises on admissions decisions for private elementary and secondary schools, colleges and universities. Organizes information and promotional materials about a school, conducts interviews with students and families, reviews application materials, and works with other school or college administrators to plan admissions goals and identify financial aid resources for admitted students. May travel to meet and recruit students.
49,234 Position Summary The Enrollment Services Counselor II is the point of contact for current and prospective students, providing information and services throughout the enrollment and registration process, including admissions, financial aid, advising, and registration. Enrollment Service Counselors II have expanded responsibilities that include specialized areas such as Federal Work Study, international certifications, veteran certifications, and campus support services. Primary Duties Performed Provide guidance to prospective and current students and parents on the admissions, student aid, and enrollment services process Assist students with completing FAFSA and other financial aid applications, including explaining aid options, eligibility, and awards Evaluate credentials on students' applications to determine eligibility for admission, financial assistance, veteran services, or visa documentation Provide additional student support in one of the specialites areas such as FWS, certifications, or campus support. Campus support include daily campus operaitons such as (cashiering, receptionist, testing, campus tours and other duties to assist the campus providing an exceptional student experience. Provide exemplary customer service by building knowledge of Enrollment Services policy and procedures Assist with student course selection, creating class schedules, registration, and initial degree audit Serve as the primary counselor for a working caseload of students Utilize systems to assist students in making a seamless transition from admissions to registration Additional duties as assigned Qualifications/Experience Associate degree in a related field with 3 - 5 years of experience in higher education working in Enrollment Services or Student Affairs NASFAA verification credential within the first year of employment Veteran's training or other specific training relevant to the job duties preferred Working Conditions Generally works in an office environment Ability to work flexible hours including some nights and weekends
