A New York City-based nonprofit organization is seeking an Intake Specialist (CASAC) to join their growing team in Manhattan. About the
Opportunity:
Shift :
Day Schedule :
Monday to
Friday Hours :
9am to 5pm
Setting :
In-person, residential program
Responsibilities:
Serve as the primary point of contact for admissions and referrals Review prospective clients for admission into residential programs Conduct phone and face-to-face screenings and complete LOCADTR assessments Gather client information and complete admission documentation Maintain waitlists, admission logs, discharge tracking, and census reporting while supporting outreach and referral relationship development
Qualifications:
Minimum 2 years of experience in substance use disorder treatment, counseling, or behavioral health Bachelor's degree in human services or a related field Full CASAC certification Qualified Health Professional (QHP) Knowledge of DSM-V, substance use, and recovery services Experience working within an electronic health record (EHR) system Strong communication and customer service skills
Desired Skills:
Experience with admissions, referral coordination, or residential program intake Experience with insurance authorizations and benefits verification Experience with chart audits and quality assurance reviews Experience in community outreach or business development related to behavioral health services