Job Description

JOB TITLE

VITA Site Coordinator

PROGRAM/DEPT

Planning Department

REPORTS TO

Financial Services Program Manager

GRADE/CLASSIFICATION

:

Seasonal Part-Time FLSA:

Non-exempt Description:

This position is responsible for providing coordination, organization and supervision in all aspects of site locations under the IRS Volunteer Income Tax Assistance Program guidelines, from the establishment of a site in the community to overseeing the site operation during the filing season. Primary Duties and Responsibilities (others may be assigned based upon program needs): Ensure all volunteers are certified to prepare tax returns at the appropriate level of certification, and to follow all site operating procedures. Supervision of volunteer overseeing the site operation during the filing season. Monitor adherence to the IRS Volunteer Standard of Conduct and Quality Site Requirements. Ensure that adequate volunteer coverage (including assistor, screener, quality reviewer), supplies, and equipment is scheduled/maintained at corresponding sites. Act as liaison between volunteers, the volunteer site and relevant sponsors, stakeholders and/or partners. Gather/compile timely statistical reports from volunteers and provide the reports to relevant sponsors, stakeholders (including the IRS) and/or partners. Work collaboratively with Volunteer Interpreter(s), as needed, in establishing special sites that focus on the Interpreter's skill (e.g., Spanish speaking, hearing-impaired). At the conclusion of filing season, work with Program Staff, site sponsors, stakeholders (including the IRS) and/or partners to host a recognition event for volunteers. Serve on various committees of agency/division as deemed appropriate by Program Manager. Other duties as assigned by the Program Manager and/or Division Director.

Minimum Requirements:

Associates Degree or higher in Business, Accounting or related field; or 3-4 years documented experience in tax preparation in lieu of degree. Experience in negotiations with strong understanding of tax law, credit counseling, budgeting and credit repair. CT driver's license and reliable transportation.

Knowledge/Skills/Abilities:

Good verbal and written communication skills. Good interpersonal skills and ability to supervise staff and volunteers. Ability to read, write and effectively communicate in Spanish/Polish is highly preferred. Must be detail-oriented and possess strong organizational, verbal, and written communication skills. The capacity to function in a fast-paced, growing organization is vital. The ideal person is flexible and positive and has a sense of humor. Demonstrated ability to communicate effectively and work collaboratively with diverse audiences is necessary.

Physical Requirements:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Ability to lift up to thirty (30) pounds

Language Requirements:

Bi-lingual (Spanish / English) is preferred. When duties and responsibilities change, the job description will be reviewed and changed based upon changes to program or organization's priorities. HRA of New Britain, Inc. is an Affirmative Action/Equal Opportunity Employer, including Disabilities/Vets Per Diem