A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
M - F 8:00 a.m. - 4:30 p.m. (40 hours per week) Co-located with and works with staff from the Department of Children and Families Protective Investigations Division. Provides training, technical assistance and support to the Child Protective Workers by helping to develop a protocol to manage domestic violence cases. Serves as a resource for survivors of domestic violence and any community partners involved in the child protection system. Works with community agencies to achieve project goals of enhancing domestic violence victim safety, increasing batterer accountability, reducing the number of children being removed from a non-offending parent and reducing the number of families re-entering the child welfare system. Victim Advocate provides counseling, follow-up, information and referral, personal advocacy, criminal justice support, emergency legal advocacy, telephone contact, assistance with filing Victim Compensation to domestic violence victims.
Key Responsibilities:
Provides crisis intervention through telephone interviews, individual, and group counseling. Provides information to participants regarding court proceedings, filing of injunctions, victim compensation, and relocation assistance. Participates in domestic violence case staff meetings with project partners and other community agency providers to assist in the development of compliance based perpetrator safety plans, the development of case plans that enhance survivor and child safety while holding the abuser accountable for their violence, and to provide support and referral services for survivors of domestic violence where there is an open child abuse investigation. Assists clients by providing information to promote a healthy and safe lifestyle.
Physical Requirements and Working Conditions:
Ability to drive a vehicle in order to serve as advocate for victims at the hospital or police department and to transport victims to court related appointments. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work requires travel throughout community in order to serve as advocate for victims of domestic violence or sexual abuse. Work requires ability to be on-call to respond to victims of domestic violence and sexual assault as scheduled, and to work some Holidays to ensure proper coverage of emergency shelter (will receive an alternate Holiday in lieu of official Holiday).
Employee Benefits:
Paid Time Off Retirement Savings Plan Available Supplemental Insurance Available Voluntary Life Insurance and more
EDUCATION AND EXPERIENCE
Associate's degree in a human service-related field, sociology, psychology, counseling, social work, criminology or related field; AND Two years' experience working with victims of domestic violence and or sexual assault OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS
Valid state driver's license This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit : B531 | Florida Agency for Health Care Administration Equal opportunity
