Responsibilities include:

Answering the crisis hotline and providing crisis intervention Conducting intakes, assessments, and safety planning Welcoming new residents and providing essential materials Providing trauma-informed support, problem-solving, and crisis management Supervising residents and responding appropriately to concerns or emergencies Accurately documenting shift activities and grant-required services Completing assigned cleaning and administrative tasks Supporting the operational needs of a 24-hour emergency shelter Maintaining professional boundaries and resident confidentiality Qualifications include: Knowledge of domestic violence and trauma-informed, survivor-centered practices A strong commitment to supporting survivors and their children Excellent crisis-intervention and problem-solving abilities Strong organisational, communication, and interpersonal skills Ability to work independently and remain awake and alert throughout the overnight shift Basic computer proficiency Ability to operate standard office equipment, including phones, copiers, and scanners This position is grant-funded and contingent upon the continued availability of funding. Haven House is an equal opportunity employer. We do not discriminate based on race, color, religion or creed, sex, gender, gender identity or expression, age, national origin or ancestry, disability, marital status, sexual orientation, military or veteran status, or any other status protected by applicable law.

Pay:

$15.00 - $16.00 per hour Application Question(s): What is your experience in working with survivors of domestic violence?

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

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