A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Child Welfare Consultant (CQI) DCFS-Department of Children and Family Services Baton Rouge, LA Job Details $4,876 - $8,788 a month 14 hours ago Benefits Paid holidays Parental leave Qualifications High school diploma or GED Driver's License Full Job Description Salary $4,876.00 - $8,788.00 Monthly Location Baton Rouge, LA Job Type Classified Job Number 223911CQICWC7-24-26TJ Department DCFS-Department of Children and Family Services Opening Date 07/27/2026 Closing Date 8/3/2026 11:59 PM Central About this Job Department MISSION To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong. Department
VISION A
future where every child thrives in a loving environment, supported by empowered families and resilient communities. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity. At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity. Join Our Team at
DCFS:
Child Welfare Consultant - CQI This position within the Office of Child Welfare systematically assesses practice quality and promotes continuous learning, improvement, and accountability to ensure the safety, permanency, and well-being of children and families. The complexity of the work requires thorough knowledge of child welfare policy, best practice standards, federal and state mandates, and continuous quality improvement processes. If you're driven, collaborative, and ready to make an impact—this could be the opportunity for you! Minimum Qualifications Seven years of experience in child welfare; OR Six years of full-time work experience in any field plus four years of experience in social services, health services, law enforcement, or investigatory work; OR A bachelor's degree plus four years of experience in social services, health services, law enforcement, or investigatory work; OR An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in social services, health services, law enforcement, or investigatory work.
EXPERIENCE SUBSTITUTION
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NECESSARY SPECIAL REQUIREMENT
Possession of a high school diploma or equivalent. A current driver's license and access to a personal vehicle.
NOTE:
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in
R.S. 15.587.1
(c). Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information Job Duties:
Performs other duties as assigned for the smooth operation of the department Assists in reviewing child welfare case documentation for adherence to policy, procedural requirements, and compliance standards. Conducts basic file review to verify timeliness, accuracy of documentation, and required case contacts. Reviews cases objectively and ensures accuracy, clarity and consistency in the review process and in the interpretation of findings. Records review observations clearly, objectively, and in accordance with CQI protocols and guidelines. Demonstrates proficiency in interpreting and applying the case review instrument and maintains thorough knowledge of all child welfare programs evaluated through the review process. Assists in collecting and entering case review findings into established data systems with accuracy and attention to detail. Participates in agency training, continuing education, seminars ,conferences ,and workshops to maintain and enhance professional knowledge
Position-Specific Details:
Appointment Type:
Probational, Promotional, or Job Appointment. This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule:
Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location:
East Baton Rouge Parish In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys. In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made: Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.
NOTE:
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in
R.S. 15.587.1
(c). Must possess a valid driver's license & access to a personal vehicle.
How To Apply:
No Civil Service Test score is required in order to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
DCFS is an "Equal Opportunity Employer," and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave - Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave - State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. •Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org ). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others
