Family Advocate Non-exempt, full-time employment $34-38,000 Farmerville, LA Reports to:

Director of Brokers of Hope Revised:

May 2025 The Center for Children & Families is seeking a Family Advocate to serve children and families in Union Parish, Louisiana. The Family Advocate supports the Brokers of Hope program by coordinating services and community resources for children and families served, conducting telephone and personal intake interviews, supporting program staff, and assisting the director. This position also interfaces in community engagement through public speaking, attending events, and hosting trainings. Minimum Job Requirements Bachelor's degree in a social service-related field (preferred) or equivalent combination of education and experience Excellent communication skills, including collaboration, negotiation, and persuasion Ability to work cooperatively with different types of personalities; maintain confidential information and organizational skills; prioritize multiple tasks and remain flexible in a dynamic work environment; and create new partnerships in the community Knowledge and understanding of available community resources; issues and dynamics within families in crisis; and word processing programs, email, and the internet Duties & Responsibilities Client Advocacy Coordinate services for clients, including housing, health, psychotherapy, education, and life skills Regularly meet with clients and/or their families at home, school, or in the community Provide training to clients and community partners regarding the program and relevant topics Maintain awareness and sensitivity to service population's cultural and socioeconomic characteristics and integrate this into client care Community Partnerships Develop and foster partnerships with key stakeholders and community resources for clients' best interests Facilitate group interactions with clients and community partners Work collaboratively with therapists, program staff, schools, churches, law enforcement, and community partners Maintain communication with community partners, agencies, and resource providers Help maintain and update a community resource manual to serve as a listing for program staff Intake & Client Records Receive necessary information regarding referral of new clients to the program Initiate first contact with families and conduct in-home assessment interviews Organize and maintain client records via electronic health record system Gather and report data for outcomes reporting and program evaluation Maintain contact with entire caseload, per program requirements Participate in monthly peer file review Collaboration, Supervision, and Administration Communicate regularly with director regarding updates and changes in client progress Participate in weekly supervision Complete time cards weekly Complete all necessary training Work community events for Public Relations (may require some weekends or evenings) Demonstrate acceptable level of commitment to the core values and mission statement of Brokers of Hope and The Center for

Children and Families Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Working Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in a business office setting. Tasks require a variety of physical activities, not generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, and light lifting. Regular and consistent in-person interaction and continuous talking, hearing, and seeing are required in the normal course of performing the job. Common eye, hand, and finger dexterity are required to perform some essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, critical thinking, and creative problem-solving. Regular automobile and airline travel may be required in the normal course of job performance. Equal Employment Opportunity The Center for Children & Families is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.