A Family, School, or General Social Worker provides specialized assistance to vulnerable families and children. Intervenes in crisis situations; evaluates individual and family needs, helps clients get access to health care, mental health care or social services such as housing assistance. Advocates for clients and provides follow up visits. May work with teachers, parents and school administrators to help students improve academically and deal with social issues such as bullying.
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Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.
DEPARTMENT
SOCIAL
SERVICES
(DSS)
DATE POSTED
AUGUST 25, 2026
CLOSING DATE:
SEPTEMBER 1, 2026 HIRING RANGE
$72,783.00 - $98,214.00
POSITION NUMBER:
40001391
JOB TYPE:
FULL-TIME, EXEMPT GENERAL DESCRIPTION
Work in this class involves the supervision of a staff of social Workers that provide direct and/or indirect services to clients. Work supervised is predominantly at the level of Social Worker III and/or Human Services Coordinator III. Employees assign cases to subordinates, coordinate work flow operations, and supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction. Employees are responsible for staff training, resolving problems and ensuring that quality services are provided. Employees may provide input to higher level management on administrative, personnel, and budget issues. Employees' responsibilities may range from a single sub-unit in an agency or institution to multiple service programs in a small agency and may carry a small caseload. Employees report to a higher level supervisor or administrator.
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. Supervises a team of Child Welfare Social Workers. This position is responsible for receiving and investigating reports of suspected child abuse or neglect. Duties include coordinating, implementing, and managing, and supporting all activities that are performed by two after-hours Social Workers and back-up coverage Social Workers during the hours of 4:00pm-8:00am (Monday-Friday). The staff work hours for this position are the after-hours on call social work staff who work when the agency is closed during normal business hours, weekends, and holidays. The supervisor is responsible for ensuring that the front line social workers carry out their functions of protecting children, complying with court orders, North Carolina Child Welfare Statues and laws, Federal Child Welfare Statues and Laws as well as meet the expectations of the county and agency. Due to the nature of child protective services, the employee is required to be knowledgeable about all tasks and expectations within child welfare services and may be expected to perform tasks/responsibilities in other areas of child welfare.
KNOWLEDGE SKILLS AND ABILITIES
Knowledge of NC Laws, and policies under which program operates.
Knowledge and experience with the judicial system.
Ability to teach, plan, organize, and schedule management functions. Comprehensive knowledge of principles, methods, and techniques of social work administration, including a broad knowledge of child welfare services. Effective oral and written communication skills.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.
PREFFERED REQUIREMENTS
Preference will be given to applicants with experience in Child Welfare Protective Services.
SPECIAL REQUIREMENT
Valid NC Drivers License and acceptable Driving Record
AMERICANS WITH DISABILITIES ACT COMPLIANCE
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
