A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Buffalo, NY Job Details Full-time From $29.34 an hour 19 hours ago Qualifications Computer operation Staff supervision Management Experience working with individuals with neurodevelopmental disorders Computer literacy Experience working with individuals with cognitive disabilities Clinical case management notes Domestic violence situation handling Working with survivors of violence Intellectual disabilities support Developing new training programs Conducting training sessions Adults with developmental disabilities Educational program planning Working with individuals with mental health conditions Computer skills Experience working with individuals with intellectual disabilities Domestic violence prevention services experience Full Job Description
SUMMARY OF POSITION
The Community Outreach & Advocacy Facilitator works in coordination with the H.O.P.E. of WNY Collaboration to deliver outreach, consultation, crisis intervention and advocacy services to domestic violence victims with intellectual disabilities. The overall goal is to educate as well as help domestic violence survivors with intellectual disabilities avoid and/or escape abusive relationships. The Facilitator's work with the Collaboration includes designing and presenting educational events to various stakeholders, including, but not limited to victims and survivors of domestic violence, first responders, legal/justice organizations, health care providers, and organizations who may encounter people with I/DD who may be victims of domestic violence. This also includes, sexual assault, dating violence, and or stalking. Additionally, the position will work toward ensuring service agencies, as well as first responders and legal/justice organizations closely coordinate to meet the needs of domestic violence victims with disabilities and will provide consultation to improve service accessibility when needed. This position will also periodically be required to provide short-term Case Management Services to victims of domestic violence and/or crimes
POSITION RESPONSIBILITIES
Delivers crisis intervention and advocacy services to domestic violence victims with intellectual disabilities in coordination with the Director of Domestic Violence Programs and staff at the Family Justice Center of Erie County. Crisis intervention includes providing immediate information and linkage to appropriate domestic violence services and resources to ensure their safety. Collaborate with the H.O.P.E. of WNY Collaboration (Collaboration) to update and develop prevention education and training based on best practices and current research and that incorporates the resources/tools developed by the Collaboration. Conducts survivor-centered, trauma informed presentations in coordination with the Collaboration to various community partners, including other disability organizations, health care providers, domestic violence agencies, law enforcement and first responders. Works closely with any other Collaboration partners to deliver education to various first responder audiences. Respond to requests for assistance, consult on accessibility, and provide information, crisis intervention, and support to domestic violence victims. Provide domestic violence victims with assistance in navigating services by providing appropriate referrals to meet their needs, including ensuring linkage to the Agency's Casework Empowerment Liaison for domestic violence victims with an intellectual disability. When needed provides case management services to victims of domestic violence. Case Management will include working with victims of domestic violence and/or crimes to assess their needs and provide safety planning based on an individual's need. Case management may also include living skills training, obtaining and maintaining housing, utilities and employment, financial literacy, referring to legal assistance, coordinating with the Department of Social Services, Mental Health Services, health care providers and other community resources. Participates in outreach events that promotes H.O.P.E. of WNY's goals and objectives. Maintain accurate records of contact with clients, outreach activities, as well as educational sessions and attendance. Utilizes EmpowerDB to for record keeping. Coordinates and manages the calendar of trainings, outreach activities, and organizational technical assistance to be provided by the H.O.P.E. of WNY Collaboration. Attends Collaboration meetings, Erie County Coalition Against Family Violence Accessibility Subcommittee meetings, and other community networking meetings as assigned. Participates in program data tracking and reporting. Researches and maintains current information regarding community supports and resources available for victims of domestic violence, sexual assault, dating violence, and stalking. Ensures compliance with program/grant expectations and expected outcomes/objectives. All other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position had no supervisory responsibilities.
WORKING CONDITIONS
Will work in office environment, typically during business hours. May need to work outside of business hours to accommodate training/presentation schedule. Frequent local travel required.
POSITION QUALIFICATIONS AND REQUIREMENTS
Education and Experience :
Master's degree in Social Work, Psychology, Mental Health Counseling or relevant human services field; OR Bachelor's degree in Social Work, Psychology, Mental Health Counseling or relevant human services field. c. 3 years of experience in providing casework services and in working with survivors and/or adults recovering from trauma. d. One year of supervisory experience.
Skills, Knowledge and Abilities:
Knowledge and/or training in Trauma Informed Care. Ability to develop training curriculums, as well as effectively conduct training/educational sessions. Awareness of domestic violence, dating violence and trauma. Ability to work with clients with mental health issues, developmental disabilities, survivors of domestic violence, sexual assault, and other violent and traumatic crimes, and individuals in crisis. Knowledge of developmental disabilities preferred. Good oral and written communication skills and basic computer skills. Experience using case management systems preferred. Ability to read and write case notes as well as understand written directions. Ability to organize, plan, and manage with flexibility, dependability, discretion, and independent judgement. Must be flexible with regards to duties in order to meet contractual obligations. Verifications and Screenings DOH and OPWDD Screening for convictions of criminal offenses. Approval of the NYS Justice Center. Clearance through the NYS Central Child Abuse and Maltreatment Register. County clearance of criminal convictions. A drug screen prior to the commencement of employment. Use of personal vehicle for work purposes.
Physical and Mental Requirements:
Exercising independent judgment, concentrating, thinking, communicating, interacting with others, managing multiple tasks and coping with stressful situations and deadlines. Staying awake and alert while on duty. Ability to perform sedentary physical activity of an administrative nature.
WORKING CONDITIONS
1. Will work in office environment, typically during business hours. May need to work outside of business hours to accommodate training/presentation schedule. 2. Frequent local travel required. Community Services for Every1 has supported the people of our community for over 30 years. Those with intellectual and developmental disabilities, and those who are simply in need. Every day, our efforts support over 2,000 individuals of all abilities, across counties. We are here for Western New Yorkers - all of them. Helping those in need takes very special people. And those people are the lifeblood of Community Services for Every1. They're employees who thrive on helping and who have a passion for connecting. Who can form lifelong bonds with the people they support and make the biggest difference in the lives of fellow Western New Yorkers. Just as we empower those we serve, we strive to empower each other. We support our colleagues through challenges and we collaborate to find the best solutions - and we work hard to help each other grow. Community Services for Every1 offers competitive starting pay based on directly related experience, generous time off, excellent benefits plans and an opportunity to grow!