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Williamsville Central School District

Family Support Center Coordinator Provisional

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$50,721 / year median in New York

+16% projected growth

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Job Description

Family Support Center Coordinator
  • Provisional Williamsville Central School District
  • 3.2 East Amherst, NY Job Details Full-time $53,000
  • $63,000 a year 1 day ago Qualifications Community health & wellness School experience Trauma-sensitive practices Bachelor's degree in family studies Management Bachelor's degree in social work Professional development facilitation in schools Overseeing educational regulatory compliance Budgeting support Team leadership School policy development Family collaboration in education Community nutrition program support Public awareness campaigns Social service program staff supervision Local agency collaboration Community resource utilization for student support Mid-level Experience working with high schoolers Support services coordination in school social work Inclusive leadership practices Cultural competency Human Development & Family Studies Collaboration with other professionals for student support Working with students Team training Data reporting support Food banks Adolescents Purchasing Full Job Description
PLEASE NOTE
This is a provisional competitive Civil Service position. The selected candidate must be currently appointed to a Competitive Family Center Support Coordinator position or will be hired provisionally and be required to take the next scheduled Family Center Support Coordinator test and be reachable on that list.
Duties/Responsibilities:
To evaluate, coordinate, and provide resources and services to strengthen protective factors that influence children, youth, families, and members of the community. The coordinator will work to strengthen and develop family systems in partnership with public and private agencies, and to ensure that all students are supported on their path to full-time school attendance.
Core Characteristics:
Compassionate, self-directed, and experienced professional Ability to develop working relationships with families, students, community members, and service providers
Responsibilities:
The Coordinator is responsible for creating inclusive and equitable services and programs and promoting a welcoming and safe atmosphere in which diverse identities and perspectives are valued, respected, and supported at all levels. Effectively lead and oversee the day-to-day operations and expansion of the family support center. Plan, develop, and implement policies, procedures and objectives for the Family Support Center in collaboration with community stakeholders and the Director of Student Services. Coordinate home instruction and related services provided to WCSD students in grades 5 to 12. Collaborate with families and school personnel to develop reentry plans that ensure a smooth transition back to school. Coordinate and facilitate community offerings to ensure inclusive and accessible services, holistic wellness programs, access to resources and referrals, community engagement, education, and a safe space for culturally sensitive and trauma-informed support. Responsible for data collection and reporting on Center activities as directed. Participate in and attend professional development opportunities designed to grow the mission of the family support center. Promote a comprehensive awareness program to assure that the public is familiar with the family support center's responsibilities and services. Organizes the center in a manner that will ensure accessibility to families Provide oversight to the WCSD food pantry. Ensure compliance with all legal expectations communicated through federal and state laws, administrative procedures, regulations, and WCSD Board of Education policies. Plan and execute training activities for staff, faculty, and families. Participate in regional networking and training opportunities with other family support centers and Western New York. Maintains ongoing communication with all other area service agencies. Liaison with community agencies and service providers, Develop additional partnerships and resources as needed by the community Coordinates and assists in staff selection, Adhere to proper accounting procedures in purchasing, booking, and budgeting. To seek and procure donations and grant funding to ensure operational needs are met, Other duties may be assigned as appropriate. Minimum qualifications : Bachelor's degree in family studies, social work, education, or a closely related field with a minimum of four years of experience in human services. Other desired qualifications including, but not limited to: Successful prior leadership experience preferred Experience working with families and students in a school setting is strongly desired. Experience working as part of a multi-disciplinary team. Understanding of collaborative approaches to supporting students and families. Ability to develop working relationships with community and business leaders. Possesses grant writing skills. Experience working with adolescents, young adults, and families. Demonstrates cultural sensitivity and awareness. Reports to :
Director of Student Services Hours:
37.5 hours/week (generally 10:30am
  • 6:30pm
  • inclusive of ½ hour unpaid lunch) Based on hours of operation of the
Family Support Center Contract:
10 months per school year
Salary:
$53,000
  • $63,000 (commensurate with experience) Anyone interested in the above position should apply on-line at Williamsville.
SchoolSpring.com , by: July 27, 2026
PLEASE NOTE:
This is a provisional competitive Civil Service position. The selected candidate must be currently appointed to a Competitive Family Center Support Coordinator position or will be hired provisionally and be required to take the next scheduled Family Center Support Coordinator test and be reachable on that list. The Williamsville Central School District is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, race, color, creed, national origin, marital status, religion, gender, sexual orientation, military/veteran status, or disability. All qualified applicants are encouraged to apply .