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Jamestown Area YMCA

Teen Center Support Staff

Entry-Level JobVerifiedNo experience needed

Career Insights for Family / School / General Case Manager

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Based on New York data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$50,721 / year median in New York

+16% projected growth

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Job Description

YMCA Job Description Job Title:
Teen Center Support Staff Leadership Level:
Leader Job Type:
Part-Time/Hourly/Seasonal Pay Range:
$16.00 - $17.50 per hour
FLSA Status:
Exempt/Non-Exempt Schedule:
Afterschool/School Year Breaks 3pm-8pm Reports to:
Teen Center Coordinator Primary Function:
Facilitate Activities and Supervise Teen Center Teens
POSITION SUMMARY
The Teen Center Support Staff position supports the daily operations of the YMCA Teen Center by providing supervision, guidance, and positive engagement for youth participants. This role helps create a safe, welcoming, and constructive after-school environment where teens can build friendships, develop skills, and participate in meaningful activities. Staff serve as role models who uphold the YMCA's core values of Caring, Honesty, Respect, and Responsibility while maintaining a positive and orderly environment.
QUALIFICATIONS
  • Must be at least 18 years of age.
ESSENTIAL FUNCTIONS
  • Provide active supervision of teens in all areas utilized by the Teen Center to ensure participant safety and appropriate behavior at all times.
  • Uphold discipline standards and apply behavior management practices that maintain a respectful and positive Teen Center environment.
  • Follow all guidelines and procedures outlined in the Teen Center Handbook.
  • Promote positive relationships among youth while maintaining appropriate staff-to-youth boundaries as defined in YMCA policies.
  • Assist with the service and documentation of CACFP meals and snacks in accordance with program requirements.
  • Support the delivery of constructive after-school activities that provide teens with safe, meaningful ways to spend their time.
  • Monitor Teen Center café operations and assist with sales and basic transactions as needed.
  • Complete Teen Center opening and closing procedures as assigned.
  • Supervise, support, and coach teen volunteer workers participating in Teen Center work readiness programs.
  • Perform additional duties as assigned to support Teen Center operations.
LEADERSHIP COMPETENCIES
  • Engaging Community
  • Communication & Influence
  • Inclusion
  • Developing Self & Others
WORK ENVIRONMENT &PHYSICAL REQUIREMENTS
Required for essential duties; reasonable accommodations will be considered under the Americans with Disabilities Act; this list is not all-inclusive and may be supplemented as necessary.
  • Ability to supervise youth in active recreational and social settings.
  • Ability to move throughout the Teen Center and downtown YMCA areas and stand for extended periods when needed.
  • Ability to lift up to 25 pounds occasionally.
PROFESSIONAL EXPECTATIONS
  • Accepts and demonstrates the Y's values.
  • Shows a desire to serve others and meet community needs.
  • Collaborate effectively with individuals from diverse backgrounds, abilities, opinions, and perspectives.
  • Builds rapport and connects well with others.
  • Makes sound judgments and applies insights from one situation to another.
  • Engages in self-development to enhance job performance.
Pay:
$16.00 - $17.50 per hour
Benefits:
403(b)
Work Location:
In person