Summary:

Provides day-to-day oversight for Family Care Program, ISS Program, and Families In Need Program. Provides supervision for said programs to ensure compliance with all fiscal, regulatory, and CDS Monarch policies and procedures. Acts as a representative of CDS Monarch at all times for the benefit of all said programs.

Essential Job Functions:

• Ensures daily program compliance with OPWDD regulations and CDS Monarch Policy and Procedures for all programs.
• Ensures any re-certifications are submitted in a timely basis.
• Assures all paperwork is completed and policies are adhered to.
• Ensures required staff training compliance is met for all applicable programs.
• Reviews monthly documentation as it pertains to each program.
• Maintains organized records pertaining to each program.
• Completes requests and submits for payments as applicable to each program.
• Ensures compliance with all billing requirements.
• Provides administrative on-call support for Family Care providers and individuals.
• Attends all annual and bi-annual case reviews and creates/revises individuals protective oversight plans and residential habilitation plans. Follows agency policy and procedure for record storage and retention.
• Provides designated quality assurance inspections of Family Care records and homes.
• Completes Family Care Provider payroll.
• Attends home visits monthly.
• Reviews and obtains approval for Families in Need requests.
• Completes and submits bi-annual ISS reports.
• Performs all other necessary duties relevant to the position as requested by the supervisor.

Knowledge, Skills, and Abilities:

• Knowledge of Medicaid Services Coordination and/or Broker.
• Experience working with families and customer service.
• Ability to work independently and motivate others.
• Excellent communication skills.
• Must be at least 18 years of age.
• Maintain all require certification/training by State regulation and CDS Monarch policy.

Education and Experience:

• Bachelor's Degree in a human service related field preferred.
• Two years' experience in Service Coordination with individuals with Developmental Disabilities.

Corporate Qualifications/Expectations:

• Adhere to all CDS Life Transitions, Inc. policies and procedures.
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
• Attend mandatory education and training modules as scheduled; obtain and maintain required certifications.
• Maintain all required certifications/training by State regulations and CDS policy
• Act as a professional representative of CDS Life Transitions, Inc.

in regard to appearance, behavior, temperament, communication, language, and dress. The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer. The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600.