A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Job Category Staff & Executive - Healthcare Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In
FY2016, UBHC
treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers, The State University of New Jersey, is seeking a Supervising Mental Health Specialist (Night) for the Military Services within Rutgers University Behavioral Health Care. Participates as a member of the management and treatment teams. Ensures the provision of high-quality, comprehensive crisis response, triage, and support services. Responsible for staff supervision, training, and development. Among the key duties of this position are the following: Provides and manages crisis response, triage, and support services for incoming calls, chats, and service requests. Supervises assigned staff. Provides ongoing supervision, coaching, training, and performance feedback. Supports staff in managing high-risk or complex situations, ensuring adherence to risk assessment and safety protocols. Reviews call queues, chats, and service requests, and ensures the receipt of person-focused service delivery interventions and appropriate case dispositions. Maintains appropriate staffing coverage during assigned shifts. Tracks, analyzes, and improves key performance metrics to ensure quality outcomes.
FLSA:
Exempt Grade:
21S Salary Details $62,188 to $88,646
Minimum Salary:
62188.000
Mid Range Salary:
75416.000
Maximum Salary:
88646.000 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status:
Full Time Working Hours 37.5
Standard Hours:
37.50
Daily Work Shift:
Night Work Arrangement This position may be eligible for a fully remote work arrangement.
Union Description:
CWA 1031
Payroll Designation:
PeopleSoft Terms of Appointment:
Staff - 12 month
Position Pension Eligibility:
ABP Minimum Education and Experience Bachelor's degree in a relevant mental health, social sciences, or human services field plus one (1) year of full-time related experience (part-time and/or per diem experience may be substituted for the full-time equivalent) in a mental health field. Equivalent education, experience, and/or training may be substituted for the degree requirement. Certifications/Licenses Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work. Physical Demands and Work Environment Must be physically active and remain on one's feet for the majority of the day. Requires frequent bending, pulling, and lifting up to 70 lbs. Driving within the community for treatment-related activities. Moderate noise. Subject to unpredictable situations, patient crisis, medical, substance use related, and/or psychiatric. Exposure to bloodborne pathogens that require use of personal protective equipment.
