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Texas Family Care Network

Family Engagement Specialist

Career Insights for Family / School / General Case Manager

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Based on Texas data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$45,087 / year median in Texas

+16% projected growth

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Job Description

Position Summary Serves as FGDM facilitator, including preparation, facilitation and follow up for family meetings in the program. Collaborates with staff and administration to create a process that encourages the identification of family strengths to resolve family issues and achieve safety, permanency, and well-being for the involved children. Coordinates the receipt of referrals, orientation, and preparation of family members, connecting with community resources and setting up family conferences. Collaborates with family and stakeholder participants to determine an appropriate action plan. Trains and informs staff and community stakeholders in the FGDM model. Works with community and professional groups to coordinate, improve and strengthen knowledge between child welfare and external stakeholders. Prepares administrative reports to facilitate collection of data associated with the FGDM model to monitor performance outcomes. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among co-workers and all work-related contacts. Assists case managers in locating identified family members. Assists case mangers in looking through case records to identify family members.
Essential Qualifications Credentials/Licensure:
Valid driver's license and auto insurance
Clearances:
State Police, FBI, and Child Abuse Clearances; CPSL Mandated Reporter-Recognizing and Reporting Child Abuse training per state regulation.
Working Conditions Physical Demands:
Requires vision, speech, and hearing and a moderate to high level of physical activity including; sitting, standing, walking lifting and carrying as required. Must be able to meet the demands and complete Crisis Intervention & Prevention (CIP).
Environmental Factors:
Indoors/Outdoors:
school, home, community
Working Hours:
Flexible non-traditional office hours; variable schedule based on program need. Experience Required Two years of relevant experience in child welfare including knowledge of issues surrounding foster care, adoption, trauma, medical and developmental needs, and the importance of legal permanency are recommended as well as familiarity with state child welfare rules and procedures and the juvenile and/or probate court systems. Education Required Bachelors or better in Human Services or related field Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.