A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
This is an AmeriCorps Term of Service for the School Based Mental Health Initiative in the OUSF Youth Engagement Support Program. The Youth Engagement Support (YES) Program has partnered with the National Youth Mental Health Corps to deliver mental health support and resources to middle and high school students across the state of Utah. This initiative will support the reduction of state identified symptoms of non-engagement, by providing tier three services, offering mental health education and information, and advocating for student needs. The YES Navigator will provide individualized support to a caseload of 10-40 students towards increased academic, behavioral, and emotional success, provide mental health resources, and help with skill building. Navigators receive ample training and support throughout their service as well as gain valuable on the job experience, receive a stipend, and earn mental health credentials to advance their future career.
Job Summary:
This position is 28 hours per week for 10 months Minimum of 900 hours Located in
Vernal, UT Term of Service Dates:
Mid September 2026 - End of May 2027
Timeline:
The expected start date is in Mid September 2026 The Mandatory in-person training week at the USU Salt Lake Campus (Taylorsville) is September 21-25. On-site service at the school is expected to begin the week of October 1st.
Responsibilities may include:
Student Engagement Strategies and Assessment Conduct one-on-one meetings with caseload students to support their emotional well-being and overall success in school. These check-ins may include discussing mental health needs, coping strategies, academic progress, behavior, and overall school experience. Develop and maintain a weekly meeting schedule for 20-40 students that allows each student to receive weekly support. Build strong relationships with caseload students.- Address challenges to learning by connecting students with in-school and local community service supports. Help individuals and families navigate and connect to mental health resources. Develop education and training materials on mental health issues. Conduct community outreach and workshops. Help schools and organizations establish norms and practices to support programs and policies around healthy social media use. Engage and collaborate with parents/guardians through phone calls or meetings. Track all students' progress within OUSF's database, school databases, and other spreadsheets. Provide school-wide engagement Assist with schoolwide events such as Back-to-School Night or Family Engagement Nights by helping students and families access information, navigate the campus, and connect with school staff and resources. Provide welcoming support to new and returning students by offering building tours, helping students locate classrooms and services, and contributing to a positive and inclusive school climate during the start of the academic year. Respond to increased student traffic during high-stress periods throughout the school year by managing student requests, triaging immediate needs, and supporting students in accessing appropriate academic, social, or emotional supports. Use de-escalation and active listening strategies to support students experiencing stress, overwhelm, or school-related challenges while maintaining a calm and supportive environment. Collaborate with counseling staff to identify students who may benefit from additional connection, peer support, or community-building opportunities. Facilitate small groups, workshops, or student engagement activities focused on belonging, connection, communication skills, and/or positive peer interaction. Build supportive relationships with caseload students through consistent weekly check-ins, encouragement, intervention ,and referral to appropriate school or community resources when needed.- Engage parents/guardians through phone calls or meetings. Communication Communicate and interact with students in an age and developmentally appropriate way. Build professional relationships and communicate regularly with classroom teachers, school supervisors and school site personnel regarding student schedules, interventions, student progress, etc. Build professional relationships and communicate regularly with OUSF staff and members. Attendance Demonstrate regular, timely attendance and adherence to hours as scheduled. Commit to service for the full service term, serving the total commitment of hours within the term. Participate in all required OUSF sponsored training sessions, meetings, and coaching sessions, including peer professional development and member meet-ups; travel as necessary.
Qualifications:
Have a high school diploma or GED Pass State & Federal background checks Be a U.S.
Citizen, National, or Legal Permanent ResidentGeneral Benefits:
Living Allowance Stipend twice monthly of $532.89, total of $13,500 Education Award of $3,697.50, upon successful program completion which can be used for education costs up to cost of attendance or for eligible student loan repayment Certifications in Mental Health First Aid and Youth Support in Educational Settings Loan Deferment and Interest Forbearance on federally- guaranteed student loans, with potential interest repayment while serving Access to
Member Assistance Program:
Includes free telephonic mental health counseling, professional assessments, webinars, and exclusive discounts Access to Peer Health Exchange; Near peer education and training and our digital health resource app, Selfsea, PHE partners with communities to provide resources, and tools on mental health, sexual health, and overall well-being to ensure all young people receive accurate, relevant, and relatable information. Access to National Monthly Member Gatherings; Virtual Networking Connect nationwide, share experiences, and celebrate successes. Provide feedback to influence training and resources. Monthly Trainings - Learn from experts on mental health, advocacy, and secondary trauma. Access to InsideTrack Career Planning and Advancement; Helping members to secure meaningful employment in the Behavioral Health Field Access to
Member Assistance Fund:
Up to $1,000 in direct cash assistance to address unexpected expenses around transportation, housing, medical, and family loss.
Equal Opportunity Statement:
The One Utah Service Fellowship is committed to providing reasonable accommodations for application and service with our programs. To request reasonable accommodation please visit https://www.usu.edu/hr/current-employees/ada/ This program is available to all, without regard to race, color, national origin, disability, sex, political affiliation, or, in most instances, religion. It is also unlawful to retaliate against any person who, or organization that, files a complaint about such discrimination. In addition to filing a complaint with local and state agencies that are responsible for resolving discrimination complaints, you may bring a complaint to the attention of AmeriCorps, the Federal Agency. If you believe that you or others have been discriminated against, or if you want more information, contact: Utah Labor Commission 160 East 300 South, 3rd Floor Salt Lake City, UT 84114-6600 (801) 530-6800 Office of Civil Right and Inclusiveness The AmeriCorps agency 250 E Street, SW Washington, DC 20525 202-606-7503 (TTY and reasonable accommodation line) (202) 565-3465 (FAX); eo@cns.gov (email)
