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CO
City of Greenfield
Case Manager
Career Insights for Family / School / General Case Manager
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Based on Wisconsin data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$47,424 / year median in Wisconsin
+13% projected growth
Job Description
Perform Social Work and Crisis Mental Health services as a member of a mobile, community-based crisis intervention team providing varied services, outreach and guidance. Settings include homes, apartment complexes, CBRF's, schools, businesses, shelter care, group homes and other settings. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform essential functions. Provide psycho-social assessments to individuals and families in non-emergent, emergent and crisis situations due to an emotional, behavioral or mental health problems. Initiates contact and requests for additional services, phone calls, agency information, etc. Assists individuals and families in non-emergent, emergent and crisis situations when suffering from mental illness, suicide ideation, teenage pregnancy, marital problems, recent death of family members, domestic abuse, and elderly who are no longer capable to care for selves in their homes. Seeks, refers, connects to appropriate counseling and social services. Notifies family members of relative's death, and provides support and assistance. Assists public safety and public health with sensitive issues. Provide crisis intervention services and crisis focused treatment until follow-up services can be obtained. Serve as a referral resource for families to obtain follow-up health services. Function as a member of a community-based health team in diagnostic formulation and implantation of stabilization services, short term crisis, immediate treatment techniques, strategies and plans. Coordinates and assists with coordination of services of the community based health team. Serve as a consultant to Greenfield public safety and public health members. Responds to non-emergent, emergent and crisis phone calls from public safety and public health; to provide information, advice and additional resources until a more complete assessment can be done. Maintain and prepares records, reports, and legal documents. Assist in better educating public safety and public health members on field interventions and better, best practices. Assist in further educating, guiding core/specific public safety and public health team members. As assigned, represents the department, City in the community, on task forces, committees and panels in regards to related issues. Work with public safety and public health to create proactive outreach educational and prevention campaigns. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibilities This position has no supervisory responsibilities. Position Type and Expected Hours of Work This is a full-time position. Normal days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Must have the ability to work varied schedule, ie. nights and weekends, due to nature of work but also allows for flexibility. Travel Travel is primarily locally during the business day. Travel to conferences, seminars, training, etc. is encouraged, as budgeted. Required Education/Training and Experience Bachelor's degree in Social Work, Psychology, Sociology, Criminal Justice or other human service program required along with 5 years applicable experience. Social Work certification through the State of Wisconsin required. Preferred Education/Training and Experience Master's degree in Social Work or other related field, along with 5 years applicable experience and Social Work certification through the State of Wisconsin preferred. Bilingual is preferred. The City of Greenfield reserves the right to utilize equivalencies where deemed appropriate with regard to education and experience requirements and may consider combinations of education and experience likely to lead to success with essential duties and responsibilities.